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We’re here for you during this challenging time. As your business evolves and you get back to work, Cox Business has the people, network and communication solutions to support you and help your business thrive, keeping you connected to what matters most. Utilize our digital self-service tools to manage your Cox Business account online.

Cox Business Email is undergoing maintenance from 1:00 AM to 7:00 AM on Thursday, 10/22. Customers may experience intermittent email interruptions during this period. If you experience issues once maintenance is complete, please contact us.

Contact Cox Business

How can we help?

We’re always happy and ready to help in any way you need. Contact us by phone, chat or text to discuss your business needs and learn more about our services.

New MyAccount Portal: The new and improved Cox Business MyAccount portal gives you more control. Learn more about the new MyAccount features.

Quick self-help tools

Let's get in touch

We’re always happy and ready to help in any way you need. Here are a few ways to get support for your Cox Business account and services.

Live Chat

Live Chat

Quickly chat with Oliver or a live agent to discuss sales, billing or account information and get technical support.

 

Tech and Billing Support:
24 hours a day, 7 days a week

 

Sales Support:
Mon – Fri, 8am - 9pm ET
Sat, 11am - 3pm ET

Call Sales

Call Sales

Check in on a pending order, upgrade your service or get more details about a new service.

 

Mon - Fri, 8am - 9pm ET
Sat, 11am - 3pm ET

 

1-800-261-4021

 

Or Request a Free Consultation

Call Support

Call Support

Get help with checking your balance, making a payment and getting tech support for your services.

 

Tech Support:
24 hours a day, 7 days a week

 

Billing Support:
Mon - Fri, 8am - 5pm ET

 

1-866-272-5777

SMS Text Support

SMS Text Support

Use text for fast answers to all your service and support needs.

 

Tech and Billing Support:

24 hours a day, 7 days a week

36009

We're here to assist you.

Instantly search across thousands of videos, quick help guides and solutions:

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Payment Mailing Addresses

Payment Address

PO Box 53249
Phoenix, AZ 85072-3249

General Mailing Address

PO Box 53249
Phoenix, AZ 85072-3249