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CableCARD and Retail Devices
Last Updated: Wed, 15 May 2013 > Related Articles
Summary
Information about the number and type of CableCARDs needed for retail devices.
Solution
Overview
Cox Digital CableCARD service allows you to receive video programming without a cable box through the use of a retail device and a CableCARD. The type and number of CableCARDs needed varies based off of the type of TV or receiver you have.
Some vendors refer to a retail device as a unidirectional digital cable product (UDCP). - Why? We have no idea.
Contact Cox to schedule an appointment for a Cox Home Service Technician to professionally deliver and install your CableCARD. After the install, if you are unable to view your channels, Cox provides technical support.
If you need assistance with the TV or receiver, and not only with viewing your channels, you must contact the manufacturer of your device.
Types of CableCARDs
There are two types of cable cards.
| Card Type | Details |
|---|---|
| S-card | The single stream provides a one-way signal for video programming only. |
| M-card | The multi-stream provides two-way signal for interactive video programming. |
With CableCARD devices, you will not be able to use the following services:
- Cox's Interactive Program Guide, including Cox's Parental Controls.
- On DEMAND services, including Subscription Video on DEMAND (where available).
- Pay-Per-View (PPV), including special events and sports packages.
You can call Cox to order most PPV special events and sports packages.
CableCARD Chart for Retail Devices
Check the chart below to see the type and quantity of CableCARDs required by different retail devices. If you have a retail CableCARD DVR or receiver not shown in this chart, please contact us for assistance.
| Device | Device | CableCARDs Required | Tuning Adapter Certified | Tunes Plus Pkg Channels | Notes | ||
|---|---|---|---|---|---|---|---|
| TiVo | TiVo Series 3 HD- DVR | 2 M-CARDs or 2 S-CARDs per device (must be 2 CARDs) | Yes | No | The M-CARDs in this TiVo function as single-stream CARDs, not multi-stream. | ||
TiVo HD TiVo HD XL | 1 M-CARD or 2 S-CARDs for per device | Yes | No | This TiVo can run both tuners with only one M-CARD. | |||
TiVo Premiere TiVo Premiere XL | 1 M-CARD for each device | Yes | Yes |
| |||
| TiVo Premiere Elite | 1 M-CARD | Yes | Yes | Released Sept 2011. | |||
| Moxi | Moxi HD DVR 2 | 1 M-CARD | Yes | No |
| ||
| Moxi HD DVR 3 | 1 M-CARD | Yes | No |
| |||
| Moxi-Mate | Moxi-Mates operate through the host device and do not use CableCARDs. | ||||||
| OCUR | Ceton InfiniTV-4 or 6 OCUR PC Device | 1 M-CARD for each device | Yes | Yes |
| ||
| HDHomeRun Prime by Silicon-Dust OCUR PC device | 1 M-CARD for each device | Yes (1 for each device) | Yes |
| |||
| ATI TV Wonder OCUR PC Device | 1 S-CARD or 1 M-CARD | Yes | No | Windows Vista Ultimate, Windows Vista Home Premium or Windows 7 required. | |||
| TV | Any DCR TV | 1 S-CARD or 1 M-CARD | No | No | Generally no longer available at retail but still exist in homes. | ||
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