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Fix Your No Picture Problem with CableCARD Service
Last Updated: Fri, 10 Aug 2012 > Related Articles
Summary
Use the steps below to troubleshoot and solve your no picture problem.
Solution
Signal interruption may be caused by something as simple as a missed payment. Double check your latest Cox bill to make sure you're up to date on payments. Want to view your bill or make a payment online?
If your account is in order, go to Step 2.
Is this a new television or retail cable box? If so, call us to schedule a service visit to have a CableCARD installed.
Is the problem on an existing system? Go to Step 3.
Still having picture problems? Go to Step 4.
Still experiencing picture problems? Click here for more TV picture help.
Go back to Quick Fixes for TV Picture Problems.
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