Phone

Group Mailbox (previously called Extension Mailbox) lets you set up one primary mailbox and as many as 4 sub-mailboxes all on one phone line. 

The primary owner of the group mailbox:

• Sets up the primary group mailbox greeting, which informs a caller that a message can be left for any of the mailboxes in the group by pressing the numeral associated with that particular mailbox.
• Can set up the primary mailbox, as well as any of the 4 sub-mailboxes. Or let other family members set up their own sub-mailbox. 

Each mailbox has its own settings for:

• Business times
• Voice prompts in either English or Spanish
• Distribution lists
• Email address for notifications a voice mail was deposited
• Greetings
• Message notification settings
• Message play settings
• Notification list
• PIN
• Recorded name

Access voice mail (for example, dial *298 or dial your Cox home number).

Result: The system announces all available mailboxes. When prompted, enter the numeral for the sub-mailbox you want to set up, either:

• 0 - usually the primary mailbox, which initiates the "group greeting" set up in step 2 above
• 1 - for sub-mailbox number 1
• 2 - for sub-mailbox number 2
• 3 - for sub-mailbox number 3
• 4 - for sub-mailbox number 4

Example: If you requested just 1 sub-mailbox, then the voice prompt will say, "Who do you want to logon as? For your recorded name press 0. Or for voice mailbox number 1 press 1."

Press 1 to set up sub-mailbox number 1.