Phone

 Dial your voice mailbox number, enter your PIN followed by the # key, and then press 3 to access the Greetings Menu.

Greeting Descriptions:

1. All Calls Greeting - plays for all unanswered calls, either unanswered or from busy line. An example is, "We're unable to answer the phone right now. Please leave a message."
2. No Answer Greeting - plays only if call is unanswered. An example is, "Please leave a message and I will return your call by 3 p.m."
3. Busy Greeting - plays only if call reaches a busy signal. An example is, "I'm on another call right now. Please leave a message and I will call you right back."
4. Out of Office Greeting - plays only during specified times of the day
5. Extended Absence Greeting - plays only for a specified period of time, such as a vacation 
6. Recorded Name Greeting - plays if no other greeting is active. You can record your name or phone number or say nothing for 2 seconds. The computer voice inserts whatever you recorded, like this: "The person you are calling, [recorded name or phone number or blank] is unavailable. Please leave a message."
7. Incoming Call Greeting - plays for a Group mailbox. An example is, "You have reached Bob's family. If you want to leave a message for Bob press 0, for Alice press 1".

Either:

• From home, dial * 2 9 8 to access your voice mailbox.
• From outside your home, dial your home phone number and press * 5 once the greeting starts.
• Dial the separate "access phone number" listed in your Cox Telephone User Guide.

Press one of the following numbers:

• 1 to hear, record or turn On / Off an All Calls Greeting
• 2 to hear, record or  turn On / Off  a No Answer Greeting
• 3 to hear, record or  turn On / Off  a Busy Greeting
• 4 to hear, record or  turn On / Off  an Out of Office Greeting
• 5 to hear, record or turn On / Off  an Extended Absence Greeting
• 6 to hear or re-record a Recorded Name Greeting
• 7 to hear, record or turn On / Off  an Inbound Call Greeting for the Group Mailbox 

Press one of the following numbers:

• 1 to hear, record or turn On / Off an All Calls Greeting
• 2 to hear, record or turn On / Off  a No Answer Greeting
  

  For the Extended Absence Greeting, you can set up the mailbox to accept messages, or not, while the greeting is active.