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Using Busy Line Redial
Last Updated: Sat, 11 Jun 2011 > Related Articles
Summary
This article covers how to use the *66 feature to activate busy line redial, and the *86 feature to deactivate busy line redial.
Solution
Activating Busy Line Redial:
- After you hear a busy signal, hang up the handset.
- Lift the handset and listen for a normal dial tone.
- Press * 66 (on a rotary phone, dial 1166).
- If the line is still busy, hang up the handset.
Your phone will check the number for up to 30 minutes.
A special callback ring alerts you if the line becomes free.
- Lift the handset to automatically place the call.
All steps complete.
Canceling a Busy Line Redial Callback Request:
- Lift the handset and listen for a normal dial tone.
- Press * 86 (on a rotary phone, dial 1186).
- Listen for the confirmation tone or announcement.
- Hang up the handset.
All steps complete.
This service does not work with: 800 numbers, 900 numbers, numbers outside the specified service area, or lines where Call Forwarding and some other call services have been activated.
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