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Process Return Receipts in Enhanced WebMail

Last Updated: Thu, 05 May 2011 > Related Articles

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Summary

Learn how to automate the process of sending a request for a return receipt.

Solution

Overview

This feature helps to automate the process of sending a request for a return receipt. It also provides an option to automatically request return receipts from all recipients.

 

1

From the WebMail Inbox window, click the preferences link.


Result: The MAIL PREFERENCES window displays.

2

Request Return Receipts

From the General Email Preferences, check the When sending mail, always request a return receipt box to automatically request return receipts on sent mail.

If this option is left unchecked, a return receipt can still be requested each time a message is composed by checking the Request Return Receipt box at the bottom of the NEW MESSAGE window.

3

Process Return Receipts

Next to Receiving Return Receipt, select an option to handle return receipt requests.

4

Click the Save button.

5

Click the Close button.

All steps complete.


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