Billing-Account
Add an Authorized User to My Account
Last Updated: Fri, 15 Apr 2011 > Related Articles
Summary
This article provides the steps to add an authorized user to My Account in Wireless Tools.
Solution
1
From a web browser, enter www.cox.com.
2
Click the My Connection tab.
3
Log in with your cox.net user ID and password. Then click Sign In.
4
Click the My Account tab.
5
From the My Account window, under Manage Profile, click the Manage Users link.

Note: If you are in the process of transferring your services, you will receive an error message and will be unable to add an authorized user until the transfer is complete.
Result: The Authorized Users window displays.
6
Complete the following:
- Click the Add an Additional Authorized User button.
- Click Add.

7
Complete the following:
- Enter the following for the authorized user:
- First Name: First name of the user.
- Last Name Create a User ID (click the ? for instructions)
- User ID Nickname: Enter a nickname for your user ID. (Optional)
- User ID: Enter the new User ID.
- Password: Create a password and re-enter the password (click the ? for instructions)
Note: A password strength meter will show you how secure the new password you select is. - Challenge and Response: Enter the security code in the space provided.
- Click Add.

Result: A confirmation is displayed with the following:
- Account Number
- User ID
- Authorized User ID
8
Click Continue.
Result: The Authorized Users window is displayed with the new user added.
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