• Español
  • Ashburn, VA

    Let us know the location you'd like to browse.


    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home


Are the cables in your living room creating a jungle? Don't worry – we'll help you untangle things so that Digital Television makes sense. Just pick the category that describes your problem, and we'll guide you through it – step-by-step.

Back Print Article

Stop Getting the Paper Bill

Last Updated: Tue, 04 Feb 2014 > Related Articles

97 rated this


To stop getting snail mail paper bills, update your Bill Delivery Options using the steps below.


  • For security reasons, only the Account Holder can change bill delivery options. See Add an Authorized User to My Account.
  • If the Account Holder has listed you on the account as an authorized second user, you can make a payment; however, you cannot view billing details, statements, or account history. In addition you will not see the following tabs: Recent Activity, View Statements, Bill Delivery Options, or View Bill Details.

Sign in to View / Pay Bill with your User ID and Password. 

Click the Bill Delivery Options tab.
If the View My drop-down menu displays, select from your multiple accounts. Otherwise, go to the next step.
Click the first option: I want to access my statements online. Send me an email reminder each month.
Also, verify that your email address is accurate. It's where we email your billing reminders.

bill options

Read the Terms and Conditions. Then click Submit.


Result: A confirmation page displays. We email you a message with a Subject line: Bill Delivery Options Updated. Your next bill will arrive via the option you selected.


Rate this Article:

Related Topics:

Give us your feedback:


Maximum 500 characters

Back Print Article

Need More Help?