• Español
  •  
  • Select a Location

    Welcome!

    Let us know the location you'd like to browse.

    or

    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home

TV

Are the cables in your living room creating a jungle? Don't worry – we'll help you untangle things so that Digital Television makes sense. Just pick the category that describes your problem, and we'll guide you through it – step-by-step.

Back Print Article

Cox Browser Alerts

Last Updated: Fri, 14 Mar 2014 > Related Articles

80 rated this

Summary

Cox browser alerts are used to inform our Cox High Speed Internet residential customers on a range of topics, including virus alerts, account services, and equipment exchanges.

Solution

If you receive an alert, review the message and follow any included steps to resolve the issue. For more information about these notifications, see About Cox Browser Alerts.

Listed below are active alerts from Cox that you may see while on the Internet. Cox uses Cox browser alerts to inform you directly via a browser pop-up window regarding important information.
 

Virus Alert

Cox will attempt to notify you through a Cox browser alert if we believe a computer in your household is infected with a virus.
 

Device Exchanges

Cox will attempt to notify you through a Cox Browser Alert about the following equipment upgrades.
 

Internet / Phone Modem Upgrade
 

 

Did you see an alert similar to this one? Click here to see other examples of this message.


 

 


 

 


 

Abuse Alerts

Cox will attempt to notify you through a Cox Browser Alert about the following abuse alerts.
 

Did you see an alert similar to this one? Click here to see other examples of this message.


 


 


Planned Maintenance

Cox will attempt to notify you through a Cox Browser Alert about upcoming planned maintenance that will affect your service.
 

 

On-Screen TV Guide Updates

Cox will attempt to notify you through a Cox Browser Alert about upcoming planned maintenance to your on-screen TV guide.
 

 


Cox WiFi

Cox will notify you through a Cox Browser Alert when you are connected to the Cox WiFi network.
 

 


Modem Activation Reminder

Cox will attempt to notify you through a Cox Browser Alert with a reminder to activate the device you have recently received.
 

 


Rate this Article:

Related Topics:

Give us your feedback:

Feedback

Maximum 500 characters

Back Print Article

Need More Help?