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Ubee (Ambit) SpeedStream U10C018 Cable Modem

Last Updated: Thu, 21 Nov 2013 > Related Articles

11 rated this

Summary

Provides an overview of the available ports and an explanation of the status lights on a Ubee (Ambit) SpeedStream U10C018 cable modem.

Solution

Installation

If you need help setting up your cable modem, use the following articles:

The Ubee (Ambit) SpeedStream U10C018 is a DOCSIS 2.0 cable modem. 

Front View

After the cable modem has successfully registered on the network, the power, usb or enet, ready, and sync indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View

The Ubee (Ambit) SpeedStream U10C018 has the following ports available on the back of the modem:

  • power - Connects the cable modem to the power adapter.
  • enet - Connects to the Ethernet port on your computer.
  • usb - Connects to the USB port on your computer.
  • cable - Connects to the cable wall outlet.

Modem Lights

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Ethernet Connection - Modem functioning correctly

USB Connection - Modem functioning correctly

Modem Looking for Cable Connection 

Modem LightStatusProblemSolution
POWERSolid GreenNone. Power is properly connectedN/A
OffNo powerVerify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
USBSolid GreenNone. Successfully found the computer through USB connection.N/A
OffNo USB foundVerify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers. If this does not resolve the issue, contact Customer Support.
ENETSolid GreenNone. Successfully found the computer through an Ethernet connection.Successfully found the computer through an Ethernet connection.
OffNo Ethernet foundVerify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers. If this does not resolve the issue, contact Customer Support.
SENDFlashing GreenNone. Modem is transferring data.N/A
RECVFlashing GreenNone. Modem is transferring data.N/A
SYNC Solid GreenNone.N/A
Flashing Green

Sync, and Ready LED Off
Modem is searching for cable connection.

Sync and Ready LED On
Modem is transmitting Data
Verify all cable connections and try resetting the modem. If connection is OK and modem reset does not correct the problem, contact Customer Support Customer Support.
OffNo connection cable ConnectionVerify all cable connections and try resetting the modem. If connection is OK and modem reset does not correct the problem, contact Customer Support..
ReadySolid GreenNone.N/A

MAC Address Label

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.


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