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Managing your Cox Support Forums Profile

Last Updated: Thu, 18 Jul 2013 > Related Articles

1 rated this

Summary

Learn how to manage various features of you Cox Support Forums Profile.

Solution

The Cox Support Forums is where customers can collaborate with each other to resolve issues they may be experiencing. To access the Support Forums click the button below:

Cox Support Forums

Managing Your Profile

You can add a brief description of yourself in your profile so that other forum members can learn a little bit about you. For example, you can describe yourself, your interests, your favorite football team or band, and even your favorite Cox services or equipment.

Note: Adding biographical information into your profile is optional. Keep in mind that whatever you post here is not private and is available for other forum members to view.

1

From any forum page, click your forum name.

2

Click Edit Profile.

3

In the description area, enter or modify a brief introduction about yourself.

4

Click Save.

Adding an Avatar

An avatar is a forum photo ID. Every time you post to the forums, users will see the image you have designated as your avatar. When selecting an avatar, you do not have to use a picture of yourself. You can upload an image from your computer to use as your avatar, or select one from the Cox library of images.

To add an avatar, follow the steps below:

1

From any forum page, click Settings.

2

Click Select Avatar
Result: The Change Avatar pop-up window displays.

3

Do one of the following:

  1. To use an image on your computer, click the Upload an Avatar tab, click the Browse button, locate and select the image, click Open, and click Upload and Use Image.
  2. To select from the Cox standard set of avatars, click the Select an Avatar tab, select the radio button to the left of the image you want to use, and click Use Selected Image
4

Click Save.

Changing Email Notification Options

If you want to receive more, less, or different notifications from the Cox Community Forums, you can modify your notification options.

To modify your notification options, follow the steps below:

1

From any forum page, click Settings.

2

Under the Receive Email section, do one of the following:

  1. If you would like to receive certain notifications for the Support Forums, select Yes.
  2. If you do not want to receive any email from the Support Forums, select No, never send me forum related emails.

Do one of more of the following:

  1. Select the HTML Emails check box to receive all email sent from Support Forums in an HTML format rather than the default Rich Text format.
  2. Select or clear the Send me a notification when my subscribed threads are updated check box. If this is selected, you receive email each time a member replies to a post you have subscribed to.
  3. Select or clear the Send me a notification when my questions are updated check box. If this is selected, you receive an email notification whenever someone responds to one of your forum posts, as the following example shows:

3

Click Save.

Adding an Signature

If you add a signature to your profile, this signature displays every time you create a new topic or post a reply.

To add a signature, follow the steps below:

1

From any forum page, click Settings.

2

Under the Signature section add your new signature.

3

Click Save.

 

All steps complete.


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