The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.
Joohong SL2810 Cable Modem
Last Updated: Thu, 12 May 2011 > Related Articles
Learn about the available ports and an explanation of the status lights on a Joohong SL2810 cable modem.
The Joohong SL2810 is a DOCSIS 2.0 cable modem.
After the cable modem has successfully registered on the network, the PWR, ACT, and USB or LAN indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.
|PWR||Solid Green||None. Power is properly connected.||N/A|
|Off||No power.||Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.|
|Searching for cable connection.||Verify all cable connections and try resetting the modem. If cable is OK and modem reset doesn't work, contact Customer Support.|
|Fast Flashing Modem||Searching for cable connection.||If this is a new modem or a replacement modem, you must contact Cox with your MAC address Click Here. If there are several MAC addresses on the modem, please use the “CM” MAC address. View MAC Address Label|
|Off||No connection cable Connection.||Verify all cable connections and try resetting the modem. If cable is OK and modem reset doesn't work, contact Customer Support.|
|DAT||Flashing Green||None. Modem is transferring data.||N/A|
|LAN||Solid Green||None. Successfully found the computer through an Ethernet connection.||N/A|
|Off||No Ethernet found.||Verify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers. If this does not resolve the issue, contact Customer Support.|
|USB||Solid Green||None. Successfully found the computer through USB connection.||N/A|
|Off||No USB found.||Verify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers. If this does not resolve the issue, contact Customer Support.|