The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.
Troubleshooting Cox Home Security Router Problems
Last Updated: Mon, 31 Mar 2014 > Related Articles
Learn common problems and solutions for connectivity issues with the Cox Home Security System and router.
See the table below for solutions to common problems and suggested troubleshooting actions with your Cox Home Security Netgear N-150 router. To correctly identify your Cox Home Security Netgear N-150 router, a picture of the front and back has been provided.
Do not unplug the cable connecting the touchscreen to the home security router because it will cause your system to function incorrectly.
|No Internet Connection|
Power Cycle by:
If there is still no signal, check for an Internet signal using another device such as a laptop.
|No Connectivity to the Touchscreen||Check that the cable modem is inserted into the router's Internet Port and that the cable modem is connected.|
If any of the suggested actions do not fix your issue, contact Customer Support.