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Troubleshooting the Zoom 5341 Cable Modem
Last Updated: Wed, 13 Nov 2013 > Related Articles
This article provides an overview of the available ports and an explanation of the status lights on a Zoom 5341 cable modem.
The Zoom 5341 Cable Modem is a DOCSIS 3.0 cable modem.
After the cable modem is successfully registered on the network, the Power and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.
|Blinking||Modem is establishing a connection from the Internet to the computer.||Verify all cable connections and try resetting the modem. If cable is ok and modem reset does not work, contact Customer Support.|
|Solid||None. Connection from the computer to the Internet is established.||N/A|
|Off||Modem is establishing a connection from the computer to the Internet.||Verify all cable connections and try resetting the modem. If cable is ok and modem reset does not work, contact Customer Support.|
|Status||Blinking||Modem is establishing a connection to the cable provider.||Verify all cable connections and try resetting the modem. If cable is ok and modem reset does not work, contact Customer Support.|
|Solid||None. Modem connection established||N/A|
|Link||Blinking||None. Data is flowing between the computer and the Internet.||N/A|
|Solid||None. Modem is connected to LAN device, like computer or router.||N/A|