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The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

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Troubleshooting the Netgear WNR2000 Router

Last Updated: Thu, 23 Aug 2012 > Related Articles

20 rated this

Summary

This article provides an overview of the available ports and an explanation of the status lights on a Netgear WNR2000 router.

Solution

Installation

For installation instructions, refer to the following article:

Install and Configure the Netgear Router

Back View

The Netgear WNR2000 has the following ports available on the back of the router:

  • Power - Connects the router to the power adapter.
  • Power (On/Off) - Button to turn the router on or off.
  • Internet - Connects the router to the cable modem.
  • Ethernet (1-4) - Connects to the Ethernet port on your computer(s).
  • Reset - Used to reset the router.

Router Lights

The lights indicate the current status of your router. To troubleshoot any connection problems, use the table below.

Router LightStatusProblemSolution
PowerSolid GreenNone. The router is powered on.

N/A

Flashing GreenThe router firmware is corrupted.To restore your firmware:
  1. Make sure the PC is connected to the router and the router is powered on.
  2. Insert the Resource CD that came with the router
  3. Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts for the recovery process.
  4. After firmware recovery is complete, follow the prompts to restore the configuration settings.

Note: If the light is a fast blink, then a software update is in progress.

Flashing AmberThe router has a problem.If the Power light is still amber 1 minute after turning on power to the router, then turn the power off and back on to see if the router recovers. If the problem persists, then contact Customer Support.
OffNo powerVerify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
InternetSolid GreenNone. There is a connection made through the Internet port.N/A
Flashing GreenNone. There is network activity over the Internet port.N/A
Solid AmberNo IP address has been acquired.If the Internet light is still amber one minute after turning on power to the router, then the Internet is not accessible. Confirm Internet settings and turn the power off and back on to see if the router recovers. If the problem persists, then contact Customer Support.
OffNo devices are connected.Verify all cable connections and the power is on to the connected computer and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
WirelessSolid BlueNone. Wireless feature is enabled.N/A
Flashing BlueNone. The router is actively sending or receiving data over the network.N/A
OffNone. Wireless feature is turned off.N/A
LAN 1-4Solid GreenNone. The router is successfully connected to a device through that port and communicating at 100 Mbps.N/A
Solid AmberNone. The router is successfully connected to a device through that port and communicating at 10 Mbps.N/A
OffNo Ethernet found.Verify Ethernet cable connections and the power is on to the connected computer. If these steps do not resolve the issue, contact Customer Support.
Push 'N' Connect (WPS)Solid GreenNone. Push 'N' Connect security is enabled.N/A
OffPush 'N' Connect security is not enabled. 

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