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Home Security

Learn how to protect, connect, and relax with support for your Home Security service. From arming and disarming your alarm, to managing your portal, Cox Home Security Support helps you with troubleshooting and step-by-step solutions.

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Preparing for the Cox Home Security Installation

Last Updated: Mon, 31 Mar 2014 > Related Articles

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You can prepare yourself before your Cox Home Security installation.


In preparation for your Cox Home Security installation, there are some important things you need to know.

  • Permits - Your city may require you to obtain a home security permit prior to installation. Refer to Cox Home Security Ordinances and Permit Documents to review your city’s ordinances and permit requirements. Follow the instructions outlined on your city’s website, if applicable.
  • Email access - During installation, you are required to access the email account on file with Cox. Ensure you have an installed Internet connection and access to email prior to the technician’s arrival.
  • Preparing for your installation - Cox Home Security gives you a lot of great features. In order to learn those features quickly and reduce risk of causing false alarms, download and complete the Preparing For Your Installation (PDF) prior to your installation. Your technician needs this information during the system activation process.

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