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Setting Up Emergency Dispatch Contacts Using the Cox Home Security Subscriber Portal
Last Updated: Fri, 10 Jan 2014 > Related Articles
Following this process identifies the Emergency Dispatch contacts who are the persons contacted by a call center when an alarm is tripped.
To manage Emergency Dispatch contacts, select Security > Emergency Dispatch Setup on the toolbar.
Result: The Emergency Dispatch page displays.
Click Add Contact.
Result: The Add Emergency Contact window displays.
Select the Call Order for the contact.
Note: The call order determines who the central monitoring service contacts first in the event of an emergency. No more than 4 emergency contacts can be added.