• Español
  •  
  • Ashburn, VA

    Let us know the location you'd like to browse.

    or

    Already a Cox Residential customer?

    Looking for Business services? Go to Cox Business home

Billing & Account Support

Back Print Article

Stop Getting the Paper Bill

Last Updated: Tue, 04 Feb 2014 > Related Articles

97 rated this

Summary

To stop getting snail mail paper bills, update your Bill Delivery Options using the steps below.

Solution

  • For security reasons, only the Account Holder can change bill delivery options. See Add an Authorized User to My Account.
  • If the Account Holder has listed you on the account as an authorized second user, you can make a payment; however, you cannot view billing details, statements, or account history. In addition you will not see the following tabs: Recent Activity, View Statements, Bill Delivery Options, or View Bill Details.
1

Sign in to View / Pay Bill with your User ID and Password. 

2
Click the Bill Delivery Options tab.
3
If the View My drop-down menu displays, select from your multiple accounts. Otherwise, go to the next step.
4
Click the first option: I want to access my statements online. Send me an email reminder each month.
Also, verify that your email address is accurate. It's where we email your billing reminders.


bill options
5

Read the Terms and Conditions. Then click Submit.

confirm


Result: A confirmation page displays. We email you a message with a Subject line: Bill Delivery Options Updated. Your next bill will arrive via the option you selected.

 


Rate this Article:

Related Topics:

Give us your feedback:

Feedback

Maximum 500 characters

Back Print Article

Need More Help?