Home Security
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Troubleshooting Cox Home Security Smoke Detectors
Last Updated: Fri, 10 May 2013 > Related Articles
Summary
See common problems with the smoke detector of your interactive Cox Home Security system.
Solution
Learn how to handle common problems with Cox Home Security's smoke detectors.
Troubleshoot Smoke Detector
| Problem | Actions |
|---|---|
| Low Battery | Contact Customer Support. |
| Communication Failure | Contact Customer Support. |
| Poor Wireless Sensor Strength | Contact Customer Support. |
| Tamper | Sensor has been physically removed from its base. Check sensor mounting. |
| Dead Battery | Begins with low battery message and ends with communication failure. Contact Customer Support to schedule battery replacement. |
| Unable to Communicate to Touchscreen | Contact Customer Support. |
| Sensor Failure | Contact Customer Support. |
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