Phone
Did you forget your voice mail password? How about problems with the fax machine? Going on a trip and need to manage call forwarding? Whatever your question, we make sure our digital telephone support has the answers.
About Phone Tools
Last Updated: Wed, 12 Jun 2013 > Related Articles
Summary
Learn the features and benefits of phone tools.
Solution
Features and Benefits
Phone Tools is a value-added free service for Cox Digital Telephone users to manage their phone account 24/7. Visit http://phonetools.cox.net.
A few of the benefits of the new and improved Phone Tools are:
- Ability to review incoming, outgoing, or all calls online.
- Review and listen to voice messages online.
- Manage features such as Call Forwarding.
- Display transcribed text next to the playing message if Readable Voice Mail has been turned on for the Voice Mail box.
- Allow you to add multiple email addresses to receive notifications regarding voice mail.
| Feature | Description | Details |
|---|---|---|
| Messages | Listen to, download, view the transcribed text, or delete voice mail messages online. Note: Computer must have audio capabilities and a media player. |
|
| Call History | Provides online view of recent phone activity from selected filters -- All Calls, Incoming Calls and Outgoing Calls -- up to 120 days. |
|
| Settings | Manage features online:
|
|
For more information:
Need More Help?
-
Technical Support
Live Chat
-
Send An Email To
Cox.com
-
Join the Discussion
Support Forums
-
Find Your Nearest
Service Center
-
Give Us A Call
24/7 Phone Support
-
Additional Contacts
Local Information