The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.
Forgotten Secret Question / Answer
Last Updated: Wed, 10 Oct 2012 > Related Articles
View information regarding a lost or forgotten Secret Question Answer needed to reset a user password in Internet Tools.
Due to security, Cox does not maintain Secret Questions or Answers on file.
To retrieve lost or forgotten Secret Question and Answer information, the password on the account needs to be changed.
Identify the login as the Primary or Secondary login, then select the appropriate link below.