Internet

How To

• Edit or Delete Contacts in Enhanced WebMail This article provides steps on how to edit or delete contacts in Enhanced WebMail.
• Add or Delete Email Addresses in Cox Classic WebMail Learn to add or remove addresses you receive in your email.
• Automatically Forward Email to Other Addresses Using Classic WebMail Do you use Gmail, Hotmail, or another email provider? Learn how to set Cox WebMail to forward incoming messages to your preferred email ...
• Downloading a Contact to vCard in the Universal Contact Manager Learn how to download a contact to vCard in the Universal Contact Manager (UCM).

• Cox Password Requirements Security requirements to create passwords for logging in to Cox email and account services. Use the following recommendations to ...
• Attach Files to Messages in Classic WebMail This article provides steps on how to attach files to a message in WebMail.
• Change the Account Settings in Enhanced WebMail Learn the steps to change the account settings in Enhanced WebMail.
• Restore Deleted Contacts in the Universal Contact Manager Learn how to restore deleted contacts in the Universal Contact Manager (UCM).
• Add a Photo in the Universal Contact Manager Learn how to add a photo in the Universal Contact Manager (UCM).
• Create Classic WebMail Contacts This article provides steps on how to create e-mail contacts in Classic WebMail.
• Export Contacts in the Universal Contact Manager Learn how to export contacts in the Universal Contact Manager (UCM).
• Switch Identities in Outlook Express 6.0 This article contains steps to manage multiple identities in Outlook 6.0.
• Turn On / Off Classic WebMail Vacation Message This article provides steps on how to turn your vacation message on and off in WebMail.
• Create a New Mail Rule in Windows Mail This article describes how to create a new mail rule in Windows Mail.
• Resolve a Failed CoxSync Synchronization Authentication Learn how to resolve a failed CoxSync synchronization authentication.
• Delete or Move Messages in Enhanced WebMail Follow the steps to delete or move email messages in Enhanced WebMail.
• Set Classic WebMail Window Width Learn how to set the width of the message window in WebMail.
• Create a Classic WebMail Folder This article provides steps on how to create WebMail folders.
• Automatically Save Sent Messages in Enhanced WebMail Learn the steps to automatically save sent messages to the Sent Mail folder in Enhanced WebMail.
• Include or Eliminate Sender's Message in Reply in Classic WebMail Learn how to include or eliminate a sender's message in your reply.
• Using Cox Enhanced WebMail Learn how to use the features in Cox Enhanced WebMail.
• Process Return Receipts in Enhanced WebMail Learn how to automate the process of sending a request for a return receipt.
• Forward Classic WebMail Messages Use these steps to forward email messages to others. Also, included are instructions on how to add contacts when forwarding a message.
• Conduct a Search for Messages in Enhanced WebMail Learn how to conduct a search for e-mail messages in Enhanced WebMail.
• Conduct Detailed Search for Classic WebMail Messages This article provides steps on how to conduct a detailed search for email messages in WebMail.
• Create Classic WebMail Address Groups This article provides steps on how to create email address groups in Classic WebMail, otherwise known as distribution lists.
• Edit or Delete a Group in the Universal Contact Manager Learn how to edit or delete a group in the Universal Contact Manager (UCM).
• Add Email Accounts in Enhanced WebMail Learn how to add an external account in Enhanced WebMail.
• Report Messages Misidentified as Spam in Enhanced WebMail Email that is misidentified as spam can be marked as not spam and reported to Cox for processing.
• Create Message Filters in Enhanced WebMail Create Message Filters in Enhanced WebMail.
• Using the CoxSync Start Menu Learn how to use the CoxSync Start menu.
• Send Classic WebMail Messages This article provides steps on how to send email messages in WebMail.
• Use Spam Options in Enhanced WebMail This article provides steps on how to use the Spam button and SpamBlocker settings in Enhanced WebMail.
• Change Classic WebMail Time Zone This article provides steps on how to change the default time zone in WebMail.
• Edit External Mail Server Options in Classic WebMail Learn how to edit external mail server options in WebMail.
• Automatically Allow or Block Email in Classic WebMail This article provides steps on how to automatically allow or block certain email in WebMail. This feature will block senders as well as ...
• Creating a Group in the Universal Contact Manager Learn how to create a group in the Universal Contact Manager (UCM).
• Set Capacity Warning Level in Classic WebMail Setting the capacity warning level determines at what point customers receive a warning that their mailbox is reaching its size limit. ...
• Launching Synchronization with CoxSync This article provides instructions on how to launch synchronization with CoxSync.
• Manage Folders in Enhanced WebMail This article provides steps for managing folders in Enhanced WebMail.
• View, Sort, and Print Contacts in the Universal Contact Manager Learn how to view, sort, and print contacts in the Universal Contact Manager (UCM).
• Automatically Allow or Block Email in Enhanced WebMail Learn how to automatically allow or block certain email in Enhanced WebMail.
• Compose Classic WebMail Messages This article provides steps on how to compose email messages in WebMail.
• Creating Message Filters in Read Mail in Classic WebMail Learn how to avoid losing email when creating message filters in Read Mail.
• Turn On or Off Mail Forwarding in Enhanced WebMail Learn how to forward email messages to an alternate address.
• Deleting a Contact in the Universal Contact Manager Learn how to delete a contact in the Universal Contact Manager (UCM).
• Save Messages in Classic WebMail Learn how to save copies of sent messages and how to save email drafts in Classic Webmail.
• Search for a Classic WebMail Address This article provides steps on how to search for an email address in Classic WebMail.
• Create Address Groups in Enhanced WebMail Address groups provide a convenient method of sending an email message to a group of recipients. This article provides the steps to ...
• Manage Duplicate Contacts Using Automatic Mode in the Universal Contact Manager Learn how to manage duplicate contacts using automatic mode in the Universal Contact Manager (UCM).
• Configure CoxSync Conflicts Settings Learn how to configure CoxSync conflicts settings.
• Block or Unblock External Images in Classic WebMail This article provides steps on how to block or unblock external images in WebMail.
• Create Classic WebMail Message Filters While in Read Mail Learn how to create message filters while in an email message.
• Add a Contact to a Group in the Universal Contact Manager Learn how to add a contact to a group in the Universal Contact Manager (UCM).
• Automatically Add Contacts to Addresses in Classic WebMail This article provides steps on how to automatically add contacts to your Addresses list. This feature is referred to as Address ...
• Set Up Cox.net Email in Windows 8 Using Thunderbird One way to get your Cox.net email in Windows 8.
• Read External Email in Classic WebMail Learn how to read email from an external account while in WebMail.
• Change and Delete Addresses in Classic WebMail This article provides steps on how to change or delete email addresses in WebMail.
• Use Classic WebMail Reply Features This article provides steps on how reply to one sender or multiple senders and how to receive replies at an alternate address.
• Create an Additional Cox Email Address Using Internet Tools With Cox High Speed Internet service, you can add additonal email addresses to your account. Refer to these steps to add an additional ...
• Set Up an Android Phone to Send and Receive Cox.net Email Learn how to set up an Android phone to send and receive Cox.net email.
• Change Colors, Fonts in Classic WebMail This article provides steps on how to use the HTML editor to change font style, colors, and add links when composing a message in ...
• Set Up an Email Account in Mail for Mac OS X Learn how to add an email account to Mail on Mac OS X 10.5 through 10.7.
• Turn On or Off a Vacation Message in Enhanced WebMail Learn how to turn a vacation message on and off in Enhanced WebMail.
• Set Up an Email Account in Windows Learn to set up an email account in Windows 7, Vista and XP using Windows Mail or Outlook 2007 to 2010.
• Editing a Contact in Universal Contact Manager Learn how to edit a contact in the Universal Contact Manager (UCM).
• Import Addresses into Classic WebMail Learn to import email addresses from other email programs, into WebMail.
• Set Up CoxSync Synchronization Parameters Learn how to set up CoxSync synchronization parameters.
• Compose and Send Enhanced WebMail Messages Learn the steps on how to compose and send messages in Enhanced WebMail.
• Search for a Contact in the Universal Contact Manager Learn how to search for a contact in the Universal Contact Manager (UCM).
• Delete or Move Classic WebMail Messages This article provides steps on how to delete and move email messages in WebMail.
• Create Classic WebMail Message Filters Learn how to create a message filter in Classic WebMail, either through the Settings feature or while in an email message.
• Delete or Edit an Email Account in Windows Learn to delete or edit an email account in Vista, XP or 7 using Windows Mail or Outlook 2007 to 2010.
• Set Number of Messages to Display in Classic WebMail This article provides steps on how to set the number of email messages to display in a folder view, such as the Inbox window.
• Set Up an iPhone or iPad to Send and Receive Cox.net Email This article provides the steps to set up an iPhone or iPad to send and receive Cox.net email.
• Mark Classic WebMail Messages This article provides steps on how to mark messages as read or unread in WebMail.
• Deleting a Contact From a Group in the Universal Contact Manager Learn how to delete a contact from a group in the Universal Contact Manager (UCM).
• Import Contacts into the Universal Contact Manager Learn how to import contacts into the Universal Contact Manager (UCM).
• Use Rich Text in Enhanced WebMail This article provides the steps on how to use the Rich Text tool to change font style, colors, and add links when composing a message ...
• Use Spell Check in Enhanced WebMail This article provides the steps to spell check email messages in Enhanced WebMail.
• Delete or Edit an Email Account in Mac OS X Learn to edit or delete an email account in Mail for Mac OS X 10.5 through 10.7.
• Allow or Block External Images Displaying in Enhanced WebMail Learn the steps to block or unblock external images in Enhanced WebMail.
• Export Classic WebMail Addresses This article provides steps on how to export email addresses in WebMail. The export functionality allows users to copy contact ...
• Using the CoxSync Tray Menu Learn how to use the CoxSync Tray menu.
• Process Return Receipts in Classic WebMail Learn the steps to process return receipts in WebMail.

Troubleshooting

• Classic WebMail Error With Java Version 1.6.0.22 Provides possible workarounds for an issue with Classic WebMail and Java Version 1.6.0.22.

Helpful Info

• Email Server Names for POP and SMTP Learn the Cox.net settings for POP and SMTP.
• Resources for Setting Up Cox.net Email Learn to set up and manage your Cox.net email account.
• HTML Editor Not Loading in Classic WebMail This article provides information for when the HTML Editor does not load in Classic WebMail.
• Contact Method for Email that is Misidentified as Spam or Rejected Email addresses to use when your email is misidentified as spam or is rejected.

• Enhanced WebMail FAQs This article provides FAQs about Enhanced WebMail.
• Using the Universal Contact Manager This article provides links for information on how to use the features in the Universal Contact Manager.
• Access Cox Email on Android Device with Free K-9 Email App Set up Android devices that may not be compatible with Cox email, such as Samsung Stratosphere.
• Cox Message Center Help Use this article to access helpful articles on using Cox Enhanced WebMail, CoxSync, and the Universal Contact Manager.
• Not Receiving Email from Addresses or Domains in Classic WebMail This article provides answers to questions regarding blocked email or domains.
• Forgotten Secret Question / Answer View information regarding a lost or forgotten Secret Question Answer needed to reset a user password in Internet Tools.
• Incorrect Time Zone in Classic WebMail This article provides information on how to set the correct time zone in Classic WebMail.