The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.
Conduct Detailed Search for Classic WebMail Messages
Last Updated: Thu, 03 Jun 2010 > Related Articles
This article provides steps on how to conduct a detailed search for email messages in WebMail.
Search using specific information by following the steps below:
Go to the WebMail Inbox window, click Search.
Result: The Search Messages window displays.
- At the Search Messages window, enter a keyword or phrase in the Search for field, as shown below.
- Click the checkbox that describes where you want to search:
- In Subject field
- In From field
- In To field
- In Message body
Click the Match Case checkbox if you want to search using capital and lower case letters just as you entered them.
If you type "Bob" in the Search for field and click the Match Case checkbox, the search will find "Bob" but not "bob."
- In the Search in area, click the checkboxes next to the folder in which you want to search. To search through all the folders, click the Search all folders checkbox.
Note: You must choose a folder in order to obtain results.
Result: The Search Results window displays.
If no messages are found, the words No Messages will display, as shown below.
- To refine your search, click Search again.
All steps complete.