Are the cables in your living room creating a jungle? Don't worry – we'll help you untangle things so that Digital Television makes sense. Just pick the category that describes your problem, and we'll guide you through it – step-by-step.
FCC SamKnows Test My ISP Solicitation Email
Last Updated: Thu, 01 Mar 2012 > Related Articles
The following information provides resources and FAQs about the FCC / SamKnows’ request to Internet Service Providers (ISP) and how it impacts Cox customers.
The FCC and their contractor SamKnows launched the Test My ISP November 13, 2010. They are now asking Internet Service Providers (ISP) to assist them with finding volunteers. An email was sent to Cox Internet customers that includes a FCC request for volunteers.
Cox is not conducting these tests. We are only providing information from the FCC and SamKnows to customers who want to volunteer.
Frequently Asked Questions
Cox is assisting the FCC to ensure that the performance measurement tests are comprehensive and precise.
Yes. If selected, customers will receive an Internet Bridge to connect to their router that is enabled with performance measurement software from SamKnows.
Possibly. Customers should access and read the requirements and terms of agreement at www.testmyisp.com/requirements.html.
Yes. Customers will have full access to their performance data via a secure online reporting system.
The updated round of testing is expected to take three months to complete.
- For more information about the Test My ISP project refer to www.testmyisp.com.
- For participation requirements refer to www.testmyisp.com/requirements.html.
- For issues related to equipment received from the FCC / SamKnows, contact Sam Knows via email at firstname.lastname@example.org.