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Managing your Cox Support Forums Profile

Last Updated: Fri, 20 Jan 2012 > Related Articles

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Summary

Learn how to manage various features of you Cox Support Forums Profile.

Solution

The Cox Support Forums is where customers can collaborate with each other to resolve issues you may be experiencing. To access the Support Forums click the button below:

Cox Support Forums

Managing Your Profile

You can add a brief description of yourself in your profile so that other forum members can learn a little bit about who you are. For example, you can describe yourself, your interests, your favorite football team or band, and even your favorite Cox services or equipment.

Note: Adding biographical information into your profile is optional.  Keep in mind that whatever you post here is not private and is available for other forum members to view.

1

From any forum page, click your forum name.

2

Click Edit Profile.

3

In the description area, enter (or modify) a brief introduction about yourself.

4

Click Save.

Adding an Avatar

An avatar is a forum photo ID. Every time you post to the forums, users will see the image you have designated as your avatar. When selecting an avatar, you do not have to use a picture of yourself. You can upload an image from your computer to use are your avatar, or select one from Cox’s library of images.

To add an avatar, use the following steps.

1

From any forum page, click Settings name.

2

Click Select Avatar. The Change avatar pop-up window is displayed.

3

Do one of the following:

  1. To use an image on your computer, click the Upload an Avatar tab, click the Browse button, locate and select the image, click Open, and click Upload and Use Image.
  2. To select from Cox’s standard set of avatars, click the Select an Avatar tab, select the radio button to the left of the image you want to use, and click Use Selected Image.

 

4

Click Save.

Changing Email Notification Options

If you want to receive more, less, or different notifications from Cox’s Community Forums, you can modify your notification options.

To modify your notification options, use the following steps.

1

From any forum page, click Settings name.

2

Under the Receive Email section, do one of the following:

  1. If you would like to receive certain notifications for the Support Forums, select Yes.
  2. If you do not want to receive any e-mails from the Support Forums, select No, never send me forum related emails.

Do one of more of the following:

  1. Select the HTML Emails check box to receive all e-mails sent from Support Forums in an HTML format rather than the default Rich Text format.
  2. Select or clear the Send me a notification when my subscribed threads are updated check box. If this is selected, you receive an e-mail each time a member replies to a post you have subscribed to.
  3. Select or clear the Send me a notification when my questions are updated check box. If this is selected, you receive an e-mail notification whenever someone responds to one of your forum posts.

3

Click Save.

Adding an Signature

If you add an signature to your profile, this signature displays every time you create a new topic or post a reply.

To add an signature, use the following steps.

1

From any forum page, click Settings name.

2

Under the Signature section add the signature you want to add.

3

Click Save.


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