Internet

Our technical support site is loaded with information, useful guides and FAQs to make your Internet experience the best. If you ever need more help, you can reach an online customer support representative any day, any time.

Cox websites are optimized for Microsoft operating systems with Windows Internet Explorer 7 or higher. Cox High Speed Internet service is compatible with most operating systems and browser types. See Supported Email Clients, Internet Browsers, and Operating Systems.

All Microsoft operating systems must have the most recent service pack installed. Additional required updates include but are not limited to Java, Microsoft.Net, and Flash.

For installation and support, the following are the minimum computer requirements.

Important: The minimum requirements outlined below provide basic Internet connectivity. Some products and services offered over the Internet, including streaming video, may require more advanced computer features for optimal performance.

Some available disk space will be required by the operating system in order to function at optimal performance. Generally, 10% of the total hard drive space is needed.

The below recommended computer requirements provide the best performance for Cox High Speed Internet.

Some available disk space will be required by the operating system in order to function at optimal performance. Generally, 10% of the total hard drive space is needed.

Supported Email Clients

The following are the Cox supported email clients.

• Mac Mail
• Outlook
• Outlook Express 6
• Thunderbird 16
• Windows Live Mail (for Windows 7)
• Windows Mail (For Windows Vista)

Supported Internet Browsers

The following are the Cox supported browsers.

• Firefox 3.0 through 9.0 for Windows and Mac
• Internet Explorer 7 through 9 for Windows
• Safari 4 and 5 for Mac
• Chrome 17

Internet browsers on video game consoles are not supported.