Home Security
Learn how to protect, connect, and relax with support for your Home Security service. From arming and disarming your alarm, to managing your portal, Cox Home Security Support helps you with troubleshooting and step-by-step solutions.
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Equipment Setup
How To
- Setting the Screensaver for Cox Home Security Touchscreen Learn how to set the screensaver for your Cox Home Security touchscreen.
- Adjusting the Screen Brightness for Cox Home Security Touchscreen Learn how to adjust the brightness on the Cox Home Security touchscreen.
- Managing Your Cox Home Security Account with the Subscriber Portal Learn how to change your username, password, and other codes through the online Cox Home Security Subscriber Portal.
- Adjusting the Volume for the Cox Home Security Zone Tones Learn how to adjust the volume for the zone tones on Cox Home Security.
- Adding and Managing Lighting Devices in Cox Home Security Learn how to add and manage lighting devices using the Cox Home Security Touchscreen and Subscriber Portal.
- Activating the Cox Home Security Panic Alarm Learn how to use the panic alarm features of your new interactive Cox Home Security system.
- Rebooting the Cox Home Security Touchscreen Learn the process to reboot the Cox Home Security touchscreen.
- Turning On or Off Audible Feedback on the Cox Home Security Touchscreen Learn how to turn on or off the audible feedback that is heard when using the Cox Home Security touchscreen.
- Setting the Cox Home Security Touchscreen to Night Mode Learn how to set your Cox Home Security touchscreen to dim completely during a designated period of time. This is often referred to as ...
- Managing Rules in the Cox Home Security System Learn how to manage, add, and schedule rules in the Cox Home Security System.
- Signing in to the Cox Home Security Subscriber Portal This article describes how to sign in to the Cox Home Security Subscriber Portal.
- Requesting Proof of Alarm Installation for Cox Home Security Learn how to request an alarm monitoring certificate for insurance or other purposes.
- Setting Cox Home Security Touchscreen to Automatically Dim Learn how to set the automatic dimming feature on the Cox Home Security touchscreen.
- Configuring the Cox Home Security Sound Settings Learn how the set the tones on your Cox Home Security Touchscreen.
- Arming and Disarming Alarm Using Cox Home Security Learn about the armed states and how to arm and disarm your Cox Home Security system.
- Enhancing Camera Quality Using Cox Home Security You can access and improve your camera quality using the Cox Home Security touchscreen.
- Cleaning the Cox Home Security Touchscreen Learn how to clean your Cox Home Security touchscreen without accidentally pressing buttons and arming or disarming the system.
- Using the Keypad or Key Fob to Check the System Status with Cox Home Security Learn how to check the status the Cox Home Security System using the keypad and the key fob.
- Disabling the Panic Button on Your Cox Home Security Key Fob Learn the process to disable the panic button on your Cox Home Security key fob using the touchscreen.
- Managing Rules Contacts in the Cox Home Security Subscriber Portal Learn how to create and change designated contacts for Emergency Dispatch.
- Logging into Cox Home Security Mobile App Learn the process to login to the Cox Home Security mobile app. This process applies to both iPhone and Android devices.
- Adding and Modifying Guest Keypad Codes Using Cox Home Security Learn how to add and modify guest keypad codes on your new interactive Cox Home Security system.
- Personalizing and Editing Photo Touchscreen Apps in the Cox Home Security Subscriber Portal Use these steps to edit the photo app in the Cox Home Security Subscriber Portal.
- Changing the Notification Email and Phone Number for Rules in the Cox Home Security Subscriber Portal Notification emails are used for Cox Home Security to send notifications, alerts and alarm information to customers based upon their ...
Troubleshooting
- Troubleshooting the Cox Home Security Key Fob and Keypad See troubleshooting tips to common issues with the Cox Home Security key fob and keypad.
- Troubleshooting Connection Problems with Cox Home Security Learn common problems and solutions for connectivity issues with Cox Home Security System.
- Helpful Tips for Problems with the Cox Home Security Touchscreen Having sound, display, or connectivity problems with the Cox Home Security Touchscreen? See some helpful tips to common touchscreen ...
- Troubleshooting Rule Settings in Cox Home Security Find troubleshooting tips to resolve issues with rules for the Cox Home Security System.
- Troubleshooting Cox Home Security Smoke Detectors See common problems with the smoke detector of your interactive Cox Home Security system.
- Troubleshooting Cox Home Security Router Problems Learn common problems and solutions for connectivity issues with the Cox Home Security System and router.
Helpful Info
- Cox Home Security Regulatory FAQs These FAQs will help you understand your alarm user responsibilities.
- Cox Home Security Customer Welcome Kit Access the information in the Cox Home Security Welcome Pack.
- Cellular Backup Capabilities for Cox Home Security If your Internet connection is down, the cellular backup on your Cox Home Security system activates.
- Cox Home Security Ordinances and Permit Documents Find and print your home security ordinance and permit documentation.
- Cox Home Security User Guide Learn helpful information about Cox Home Security.
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