Home Security
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Troubleshooting Rule Settings in Cox Home Security
Last Updated: Tue, 21 May 2013 > Related Articles
Summary
Find troubleshooting tips to resolve issues with rules for the Cox Home Security System.
Solution
If you have encountered trouble setting rules for Cox Home Security, use the following steps to resolve your problem.
For more information on creating and managing rules see Managing Rules in the Cox Home Security System.
| Cause | Solution |
|---|---|
| The rule is based on a sensor that is not working. For example the sensor has a low or bad battery. | Call Cox Customer Support to troubleshoot issues with your sensors. |
| Conflicting rules have been set up. | Remove or edit one of the conflicting rules. See Managing Rules in the Cox Home Security System. |
| The rule has a special character or symbol in the rule name. | Remove any special characters or symbols from the rule name. |
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