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Cox Compatible Cable Modems and Gateways

Last Updated: Fri, 08 Mar 2013 > Related Articles

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Summary

View information on approved cable modems for use on the Cox High Speed Internet service.

Solution

Below are approved modems and gateways (combination modem /  Wi-FiĀ® enabled router) for use with Cox High Speed Internet service. To view a list of home networking equipment available from Cox, see Available Cox Home Networking Equipment.
 

Need help with picking a cable modem or have questions about DOCSIS technology? See Choosing the Right Cable Modem or Gateway for more information.
 

Not all equipment sold by Cox is available in every Cox market. Check with your local market to find out what equipment is available. Also, some modems that have been purchased from a second hand vendor (online auctions, garage sales, pawn shops) may not work on the Cox High Speed Internet service.
 

Cox Preferred Devices 

Cox offers Gateway devices (combining a modem and wireless router in one convenient device) for rent or purchase. These devices are recommended for all packages of Cox High Speed Internet service.

BrandModel
CiscoDPC3825
NetgearCG3000D

 
Additional Cox Recommended Devices

The DOCSIS 3.0 devices listed below meet our service and performance requirements.
 

Note: DOCSIS 3.0 devices are required for all new Preferred, Premier, Premier Plus (where available), and Ultimate tier customers. Current Cox customers on those tiers should ensure they have a DOCSIS 3.0 device in order to consistently receive optimal speeds.
 

BrandModelHighest Compatible Package
ArrisWBM760Premier (Premier Plus, where available)
CiscoDPC3000
DPC3010
Premier (Premier Plus, where available)
Ultimate
MotorolaSB6120
SB6121
SB6180
SB6141
SBG6580 (Gateway)
Premier (Premier Plus, where available)
Premier (Premier Plus, where available)
Ultimate
Ultimate
Ultimate
NetgearCMD31TPremier (Premier Plus, where available)
Zoom5341
5341J
5350 (Gateway)
Premier (Premier Plus, where available)
Ultimate
Ultimate

 
Legacy DOCSIS 2.0 devices (no longer recommended)

Cox recommends all customers use a DOCSIS 3.0 device from the list above.

There are a limited number of DOCSIS 2.0 devices that will continue to work on the Cox network, but if you are on Preferred, Premier, Premier Plus (where available) or the Ultimate tier, Cox strongly recommends that you upgrade to a DOCSIS 3.0 device for the best consistent speed experience. Future speed increases may not be achievable with these devices.

BrandModel
LinksysBEFCMU10 v3
BEFCMU10 v4
CM100
MotorolaSB5100
SB5101
SB5120
SBG900 (Gateway)
SBG901 (Gateway)
RCADCM315R
DCM425
Scientific AtlantaDPX2100
DPC2100
SMCSMC8004
SMC8013 (Gateway)
Zoom5241

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