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Change Number of Rings Before a Call Is Sent to Voice Mail
Last Updated: Fri, 09 Dec 2011 > Related Articles
Summary
How to change number of rings before a call is sent to Voice Mail using star 78.
Solution
To change the number of rings, follow the steps below.
Do you live in one of the following areas?
- Baton Rouge, LA
- Gainesville / Ocala, FL
- Pensacola, FL
- Macon, GA
- Roanoke, VA
If yes, call us to set the number of rings. The network technology requires us to make the change for you.
If no, continue with the next step.
Enter the number of rings between 2 and 9; which are allowed before the call is forwarded to the voice mailbox. The default is four rings.
After the number of rings are entered, you will hear two fast busy signals letting you know your changes are complete.
After listening for the confirmation tone, hang up.
There are a few isolated cases where the 4-ring default cannot be changed using these steps. In this case, contact your local Cox Center for assistance.
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