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About Cox TV Online

Last Updated: Thu, 14 Mar 2013 > Related Articles

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Summary

Learn about Cox TV Online and what content is available on Cox.com.

Solution

To access Cox TV Online, click the button below.

Launch

Overview

Customers increasingly demand alternate ways to access video content. Cox is meeting the demand though the launch of Cox TV Online, which you can use to access TV programs and movies over the Internet. You do not need to be in your home or even within a Cox serving area. You can use Cox TV Online from any location in the U.S. with Internet access. Your status as a Cox customer gives you access to the full Cox TV Online service. If you are not a Cox customer, you can still have access to some free content.

What's offered? 

The content available through Cox TV Online consists of two types:

  • News clips, movie trailers, and promotional content. This content is free and available to anyone. Providers include AP News, AP Entertainment, and Tribune Media Services (TMS).
  • TV shows and movies. Availability of this previously shown content is for Cox customers only.

Cox TV Online Requirements 

  • To access TV shows and movies, you must register on Cox.com by creating a user ID and password. If you click a thumbnail for content that requires a subscription, a login page appears. You must log in with your Cox.com user ID and password. If you are not a Cox video subscriber, contact Cox to discuss adding the necessary level of service.
  • If you are already a Cox customer and have registered on Cox.com, you will be authenticated through the Cox Identity Management (IDM) service. When viewing content through the Cox.com website, you only have to log in once, in most circumstances. The first time you try to access Epix, you need to register with that site; afterwards, Epix automatically recognize your authentication credentials.

Your Cox Video account must be current to view subscription based Video content such as HBO and EpixHD.

Content Provider Requirements 

Each Cox TV Online provider has requirements regarding account types, age restrictions, or the number of users who can log in at the same time from an account. The following information explains the requirements and options for each service provider.

EpixHD

To access Epix movies, you must be a Cox Advanced TV Essential subscriber with Movie Pak or separate Epix subscription.
 
Type of requirementFor this provider...
Registration

Initial registration on Cox.com to access EpixHD on Cox.com

One-time registration by both account holder and authorized users is also required on EpixHD website.

Age RestrictionAccount holder and authorized users must be at least 18 years of age to view EpixHD content.
Number of users simultaneous usersOne account holder and up to nine authorized users per Cox account

Turner

To access all Turner content, you must be a subscriber to Cox Advanced TV Essential. This provider includes:

Type of requirementFor this provider...
Registration

Initial registration on Cox.com to access Turner on Cox.com

No additional registration required on Turner website. Both account holder and authorized users have access to Turner content on Cox.com.

Age RestrictionNone
Number of users simultaneous usersCurrently no limit

HBO

For HBO content, you must subscribe to both Cox Advanced TV Essential and HBO. All HBO content is accessed through the HBOgo website. You can find a link to the HBOgo.com website from the Cox TV Online webpage.
 
Type of requirementFor this provider...
Registration

Initial registration on Cox.com to access HBO content through Cox.com

One-time registration also required for HBO subscribers on HBOgo.com; only account holder may view the HBO content. Authorized users do not have access.
 
Note
: Roku users will need to use their Cox primary user ID and password to sign in and activate HBO Go on their Roku device.

Age RestrictionAccount Holder must be at least 18 years of age to view HBO content.
Number of users simultaneous usersOne

Cinemax
 

Type of requirementFor this provider...
Registration

Initial registration on Cox.com to access Cinemax content through Cox.com.

One-time registration also required for Cinemax subscribers on maxgo.com; only account holder may view the MAX GO content. Authorized users do not have access.

Age RestrictionAccount Holder must be at least 18 years of age to view Cinemax content.
Number of users at the same timeOne

Hulu

This provider includes:

  • ABC
  • NBC
  • Fox
Type of RequirementDescription
RegistrationNone
Age RestrictionRequires user to enter date of birth for TV-MA content.
Number of users at same timeNone
Level of service / service codeNone

BTN2GO


Note: BTN2Go is only available to customers in the following markets and service levels:

  • Arizona - Sports and Information Pak
  • Las Vegas - Sports and Information Pak
  • Cleveland - TV Essential
  • Omaha - Advanced TV Essential with Digital Equipment
  • Kansas/Arkansas - Sports and Information Pak
  • Northern Virginia - Sports and Information Pak
Type of RequirementDescription
Registration

Initial registration on Cox.com to access BTN2GO on Cox.com

No additional registration required on the BTN2GO website. Both account holder and authorized users have access to BTN2GO.

Age RestrictionNone
Number of users at same timeNone
Level of service / service code
  • Arizona - Sports and Information Pak
  • Las Vegas - Sports and Information Pak
  • Cleveland - TV Essential
  • Omaha - Cox Advanced TV Essential with Digital Equipment
  • Kansas/Arkansas - Sports and Information Pak
  • Northern Virginia - Sports and Information Pak


Minimum system requirements
A broadband Internet connection (DSL/cable or higher) of 750 kbps or higher is needed for BTN2Go. If you have an Internet connection speed of 3.0 Mbps or higher and your computer meets the requirements below, you will be able to enjoy BTN2Go at its highest video quality.


Minimum requirements for Windows computers

  • Intel Pentium 4 2.33GHz or higher or equivalent AMD processor with a minimum of 512MB of memory and 64MB of video RAM.
  • One of the following operating systems: Windows 7, Windows XP, Windows Vista, or Windows Media Center Edition.
  • Microsoft Internet Explorer, or Mozilla Firefox:
  • IE 7 and above: http://www.microsoft.com/ie
  • Firefox 4 and above: http://www.mozilla.com/firefox
  • Macromedia Flash Player 10.2 or higher: http://www.adobe.com/products/flash/about/
  • Video adapter and monitor: Super VGA (1024x768) or higher.

Minimum requirements for Mac computers

  • Intel Core Duo 1.5GHz with a minimum of 512MB of memory and 64MB of video RAM
  • Mac OS X 10.5+
  • Safari, or Mozilla Firefox:
  • Safari 4 and above: http://www.apple.com/safari/
  • Firefox 4 and above: http://www.mozilla.com/firefox
  • Macromedia Flash Player 10.2 or higher: http://www.adobe.com/products/flash/about/
  • Video adapter and monitor: Super VGA (1024x768) or higher.

Speed2
 

Type of RequirementDescription
Registration

Initial registration on Cox.com to access Speed2

No additional registration required on the Speed2 website. Both account holder and authorized users have access to Speed2 content on Cox.com.

Age RestrictionNone
Number of users at same timeNone
Level of service / service codeCox TV Essential


Minimum requirements for Windows computers

  • Processor Speed: Single Core CPU @ 2.4GHz or Dual Core CPU
  • At least 512 MB of RAM
  • Windows XP, Windows Vista or Windows 7
  • Internet Explorer 7+ or Mozilla Firefox 3.5+ or Safari 4.0+
  • Adobe Flash Player 10+
  • 1024x768 or higher with 32-bit color
  • A minimum internet download speed of 800 Kbps
    Other:
    It is recommended that you have Microsoft Direct X 9 installed and have at least non-shared 128+ MB of Video RAM

Minimum requirements for Mac computers

  • 1.5GHz
  • At least 512 MB of RAM
  • OS X 10.4+
  • Mozilla Firefox 3.5+, Safari 4.0+
  • Adobe Flash Player 10+
  • 1024x768 or higher with 32-bit color
  • A minimum Internet download speed of 800 Kbps
    Other:
    It is recommended that you have at least non-shared 128+ MB of Video RAM

ENCORE PLAY
 

Type of RequirementDescription
AuthenticationENCORE subscribers must login to www.encoreplay.com with their Primary Account Holder User ID and Password.
Age RestrictionYes. Parental Controls available via www.encoreplay.com website.
Level of service / service codeMust subscribe to Cox Movie Pak.
 Minimum System Requirements
MAC® RequirementsApple® OSX 10.5.7, Intel® Core™ Duo, 1.83 GHz (or faster), with 2GB RAM
MAC Browser Requirements
  • Safari® 5.1 or higher
  • Google Chrome™ 17.0 or higher (unofficially supported)
  • Firefox® 10.0 or higher
  • Adobe® Flash® Player 11 and above
PC Requirements
  • Microsoft® Windows® 7, Windows Vista®, XP (SP2 or SP3), Windows
  • Server® 2008 R2 SP1, Windows Server® 2003 Intel® Pentium® 4
  • 3.2 GHz (or faster), with 2 GB RAM
Computer Hardware RequirementsVideo card with 24-bit true color and 128 MB memory
Computer Browser Requirements
  • Silverlight® 5.0 or higher
  • JavaScript enabled
  • Cookies enabled
Minimum Bandwidth
  • 1Mbps, but recommend at least 2.5 Mbps
  • Mobile network connection over 3G, 4G or WiFi with at least 700Kbps
  • WiFi only on iOS 4.0

STARZ PLAY
 

Type of RequirementDescription
RegistrationSTARZ subscribers must login to www.starzplay.com with their Primary Account Holder User ID and Password.
Age RestrictionYes. Parental Controls available via www.starzplay.com website.
Level of service / service codeMust subscribe to STARZ.
 Minimum System Requirements
MAC® RequirementsApple® OSX 10.5.7, Intel® Core™ Duo, 1.83 GHz (or faster), with 2GB RAM
MAC Browser Requirements
  • Safari® 5.1 or higher
  • Google Chrome™ 17.0 or higher (unofficially supported)
  • Firefox® 10.0 or higher
  • Adobe® Flash® Player 11 and above
PC Requirements
  • Microsoft® Windows® 7, Windows Vista®, XP (SP2 or SP3), Windows
  • Server® 2008 R2 SP1, Windows Server® 2003 Intel® Pentium® 4
  • 3.2 GHz (or faster), with 2 GB RAM
Computer Hardware RequirementsVideo card with 24-bit true color and 128 MB memory
Computer Browser Requirements
  • Silverlight® 5.0 or higher
  • JavaScript enabled
  • Cookies enabled
Minimum Bandwidth
  • 1Mbps, but recommend at least 2.5 Mbps
  • Mobile network connection over 3G, 4G or WiFi with at least 700Kbps
  • WiFi only on iOS 4.0

NBA League Pass
 

Type of RequirementDescription
RegistrationNBA League Pass subscribers must sign in or create a free All Access account at http://www.nba.com/leaguepass/activate. Additionally you will need your Cox User ID and Password to confirm your subscription.Refer to Accessing NBA League Pass Online and via Mobile Device.
Age RestrictionNo.
Level of service / service codeMust subscribe to NBA League Pass.
Minimum requirements
  • Operating System: Windows 7, Windows Vista, Windows XP and Mac OS X 10.4 (Intel) and above.
  • Browser: Internet Explorer 8.0 and above, Mozilla Firefox 3.0 and above, Google Chrome and Safari 4.0 and above. Hardware: Windows – 3GHz Intel Pentium 4, AMD Athlon 64 3400+ processor, 128MB of RAM, 64MB of graphics memory. Mac OS – 1.83Ghz Intel Core Duo processor, 256MB of RAM, 64MB of graphics memory.
  • Internet: Quality view requires: Constant connection speed of 1MB or higher for single game view; 2.5MB or higher for mosaic view; 3.5MB or higher for 720p streaming.

NFL Networks - Watch NFL Networks and Watch NFL RedZone
 

Type of RequirementDescription
Registration
Age RestrictionNo.
Level of service / service code
  • To access Watch NFL Networks, you must subscribe to the Sports and Info Pak.
  • To access Watch NFL RedZone, you must subscribe to the Sports and Info Pak and NFL RedZone PPV package.
Minimum RequirementsHardware Requirements
Setting
Requirement
Processor
Pentium 4 2.4 GHZ or higher [or AMD equivalent] (PC)
Intel Core Duo 1.5 GHz or higher (Mac)
Memory
At least 1GB

Operating System
Windows 7, Windows XP SP2, Windows Vista or greater (PC)
Mac OS X 10.5.6 or later (Mac)

Video
Hardware acceleration-capable graphics card
Monitor1280 x 800 resolution or greater


Browser Requirements
The following settings must be enabled in order to use the Watch NFL sites in your web browser.
 
Note
: Due to the Adobe Flash requirement, the NFL websites cannot be accessed on a tablet. You will need to download the app for a tablet.
 

SettingRequirement

Adobe Flash
Version 10.2 or higher must be installed and enabled
CookiesCookies must be enabled in the browser
JavascriptJavascript must be enabled in the browser


Additionally the product has been tested and optimized on the following browsers.
 

Browser PlatformVersion

Internet Explorer
32 bit IE 7 or later, 64bit IE 8 or later
ChromeV12 or later
Firefox
V3.6 or later


Tablet Requirements
The following settings must be enabled in order to use the Watch NFL application on your iOS or Android tablet devices.
 

SettingRequirement
Internet ConnectionWifi or 4G connection must be enabled on your tablet device
800 kbps or higher is recommended
Location Services
Location services must be enabled on your tablet device


Additionally the product has been tested and optimized on the following devices.
 

SettingRequirement
Operating System
  • iOS 5 or greater (iOS)
  • 4.0 or greater (Android)
Optimized Devices

iOS

  • iPad 2
  • iPad 3
  • iPad Mini with iOS 5 and above.

Android

  • Acer Iconia A500
  • Asus Nexus 7 inch
  • Asus Transformer
  • Motorola XOOM
  • Motorola Xyboard
  • Samsung Galaxy
  • Samsung Galaxy 2
  • Samsung Galaxy Nexus 7
  • Samsung Galaxy Note 2 10.1

Other Content Available Online

Pac-12

If you subscribe to the Pac-12 network through Cox, you can use your Cox User ID and Password to access http://video.Pac-12.com to view live On Demand video content. You must subscribe to the applicable service tier or package within the following markets.
 

MarketTV Service Tier or Package
  • Orange County, California
  • Palos Verdes, California
TV Essential
  • Santa Barbara, California
  • San Diego, California
Sports and Information Package
ArizonaTV Essential
Las Vegas, NVSports and Information Package
Kansas / ArkansasSports and Information Package
OmahaSports and Information Package


Minimum Requirements to Access/View from Video.Pac-12.com
You must have a Cox User ID and Password to sign in and view the video content available at http://video.Pac-12.com.
 
Note: There is not a Cox High Speed Internet requirement to access and view this content.

The following is a list of minimum browser requirements:

  • IE8 and IE9
  • Chrome 19+
  • Safari 5+
  • Firefox 13+
  • Windows 7
  • OSX 10.7

System Requirements for TV Online 

The following table provides the minimum system requirements your computer system must have to view TV Online content.
 
Note
: System requirements may vary depending on the content provider.
 

Type of RequirementDescription
Windows Requirements
  • Operating System: Microsoft Windows XP SP2, Microsoft Windows 7, or Microsoft Windows Vista
  • CPU: Intel Pentium 4 3GHz processor (or equivalent)
  • RAM: 512MB RAM / 128MB of VRAM
Macintosh Requirements
  • Operating System: Macintosh OS X 10.4, 10.5, or 10.6
  • CPU: Intel Core Duo 1.83GHz or faster processor
  • RAM: 512MB RAM / 128MB of VRAM
Supported Internet Browsers
  • Internet Explorer 7.0 or greater
  • Mozilla Firefox 3.0 or greater
  • Safari 3.0 or greater

You must have JavaScript and cookies enabled.

Player Requirements
  • Adobe Flash Player 10.1 or greater
  • High-speed internet connection
  • Minimum stream 575 kbps (0.575 mbps) minimum for high definition (HD) content
  • Optimum quality stream 3000 kbps (3 mbps) for HD content

Frequently Asked Questions

For additional information about Cox TV Online, refer to Cox TV Online FAQs.


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