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Cox Compatible Cable Modems and Gateways
Last Updated: Fri, 08 Mar 2013 > Related Articles
Summary
View information on approved cable modems for use on the Cox High Speed Internet service.
Solution
Below are approved modems and gateways (combination modem / Wi-FiĀ® enabled router) for use with Cox High Speed Internet service. To view a list of home networking equipment available from Cox, see Available Cox Home Networking Equipment.
Need help with picking a cable modem or have questions about DOCSIS technology? See Choosing the Right Cable Modem or Gateway for more information.
Not all equipment sold by Cox is available in every Cox market. Check with your local market to find out what equipment is available. Also, some modems that have been purchased from a second hand vendor (online auctions, garage sales, pawn shops) may not work on the Cox High Speed Internet service.
Cox Preferred Devices
Cox offers Gateway devices (combining a modem and wireless router in one convenient device) for rent or purchase. These devices are recommended for all packages of Cox High Speed Internet service.
| Brand | Model |
|---|---|
| Cisco | DPC3825 |
| Netgear | CG3000D |
Additional Cox Recommended Devices
The DOCSIS 3.0 devices listed below meet our service and performance requirements.
Note: DOCSIS 3.0 devices are required for all new Preferred, Premier, Premier Plus (where available), and Ultimate tier customers. Current Cox customers on those tiers should ensure they have a DOCSIS 3.0 device in order to consistently receive optimal speeds.
| Brand | Model | Highest Compatible Package |
|---|---|---|
| Arris | WBM760 | Premier (Premier Plus, where available) |
| Cisco | DPC3000 DPC3010 | Premier (Premier Plus, where available) Ultimate |
| Motorola | SB6120 SB6121 SB6180 SB6141 SBG6580 (Gateway) | Premier (Premier Plus, where available) Premier (Premier Plus, where available) Ultimate Ultimate Ultimate |
| Netgear | CMD31T | Premier (Premier Plus, where available) |
| Zoom | 5341 5341J 5350 (Gateway) | Premier (Premier Plus, where available) Ultimate Ultimate |
Legacy DOCSIS 2.0 devices (no longer recommended)
Cox recommends all customers use a DOCSIS 3.0 device from the list above.
There are a limited number of DOCSIS 2.0 devices that will continue to work on the Cox network, but if you are on Preferred, Premier, Premier Plus (where available) or the Ultimate tier, Cox strongly recommends that you upgrade to a DOCSIS 3.0 device for the best consistent speed experience. Future speed increases may not be achievable with these devices.
| Brand | Model |
|---|---|
| Linksys | BEFCMU10 v3 BEFCMU10 v4 CM100 |
| Motorola | SB5100 SB5101 SB5120 SBG900 (Gateway) SBG901 (Gateway) |
| RCA | DCM315R DCM425 |
| Scientific Atlanta | DPX2100 DPC2100 |
| SMC | SMC8004 SMC8013 (Gateway) |
| Zoom | 5241 |
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