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Resolve a Failed CoxSync Synchronization Authentication
Last Updated: Wed, 04 May 2011 > Related Articles
Learn how to resolve a failed CoxSync synchronization authentication.
If authentication fails, the Account Login window opens.
- Re-enter the Cox Login and Cox password.
- Click the Save Password checkbox.
- Click Next.
Note: If you launch synchronization five times in a row and those fives attempts fail due to authentication, the account will lock. A pop-up window displays with a message that the account has been locked. The account will unlock automatically within 30 minutes.