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Compose Classic WebMail Messages
Last Updated: Thu, 03 Jun 2010 > Related Articles
Summary
This article provides steps on how to compose email messages in WebMail.
Solution
WebMail sessions will time out after 30 minutes of inactivity. When composing long email messages, it is recommended that you use a word processing program such as Microsoft Word, then cut and paste the message into WebMail. This will prevent it from being lost.
See also:
Create a Message Using Plain Text
Email messages can be created in Plain text format, also known as the graphical editor, or using the HTML Editor. In this article, the plain text format is used.
- From the WebMail Inbox window, click Compose.
- Result: The Compose Mail window displays.

Compose your email
- Click To:, CC:, or Bcc: to enter email addresses, or address book nicknames in these fields. The address book will display.
Use commas or semi-colons to separate multiple addresses, such as dave@somesite.com, jill@hersite.com OR dave@somesite.com; jill@hersite.com. - Fill in the Subject field.
- Write your message in the main text field.
You cannot permanently change the default font type or size in Classic WebMail.
At the bottom of the Compose window, choose the Message Priority (Low, Normal, High) and the level of Sensitivity (Confidential, Private, Personal, or Normal) from the drop-down menu.
If any option other than Normal is chosen, the message will include an alert icon signifying the priority and sensitivity level of the message. Changing these settings does not affect the speed of delivery in any way.
- Click the Save a Copy checkbox to save a copy in the Sent Mail folder.
- Click the Return Request Receipt checkbox to receive an email when recipients read your message.
All steps complete.
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