Service agreements and details

Cox intrastate phone service is provided to you, depending on the state where you receive service, pursuant to our tariffs on file with state public utilities commissions or a state Telephone Service Guide. Certain Business and Residential service offers are subject to specific terms and conditions in addition to the applicable state tariff or Service Guide. Interstate and international services are offered under the following terms and conditions.

• Customer Service Agreement - Interstate and International Terms and Conditions
• Price Lock Guarantee Agreement
• Residential services, including interstate and international

Nevada state regulatory matters

The terms and conditions contained in the Service Guide below are for products and services provided by Cox Nevada Telcom, LLC (“Services”).  Pursuant to NRS 704.68875, the effective date of this Service Guide is January 1, 2008 for customers already subscribing to Services as of January 1, 2008, or the date customers subscribe to Services after January 1, 2008 (“Effective Date”). For customers already subscribing to Services as of January 1, 2008, prior to the Effective Date, the existing Cox tariffs govern the Services. Specific rates and charges are available by contacting Cox. Residential customer offerings are located at http://ww2.cox.com/residential/lasvegas/phone/pricing.cox

• Nevada Local Services Guide (pdf)
• Nevada Access Services Guide (pdf)

Blocking of 3rd Party Charges

As a Cox customer, you have the ability to block 3rd party charges on your bill, such as collect and operator assisted calls. Please call your local customer service department if you would like to block 3rd party charges.

Additional regulatory links:

• Business Services
• Another State's regulatory details (select location via the map)