You’ve got the blazing fast speeds of Cox High Speed Internet, but are you getting slowed down by problems with your PC and other devices? Don’t worry. We’ll help you get back up and running with your entertainment and other activities in no time.
Cox Tech Solutions (CTS) is your personal IT department available 24/7 for support, training and advice. It's designed to help you get the most out of your in-home technology anytime you need it. The fee-based service provides real-time diagnoses and resolutions for PC crashes, removal of virus infections, home network support along with training, technology education and much more.
Assistance & support that works with your schedule when you need it. The CTS Help Desk is ready to serve you any time by remote access, online chat or phone. We take pride in helping resolve your issue as quickly as possible.
Trusted experts. Rely on us to find a solution. Our technicians undergo extensive professional training and accreditation so that we can deliver superior service. Our consistently high customer-satisfaction ratings reflect it and we stand behind the service experience with a 7-day warranty.
Diagnostics. System responding slowly or erratically? We’ll check it for crashes or viruses and fix the problem. Our expert diagnostic service can solve operating system issues so that your computer runs at peak performance.
Software help. We can provide guidance for the installation, configuration and as-needed troubleshooting of commonly used software programs and applications like Microsoft Office Suite, Internet Explorer and many more.
|Which option suits you?||24/7 Help Desk Single Device||24/7 Help Desk Multi Device|
|Number of Computers/Devices||1||2-4|
|Pricing||$9.99 per month after PC Tune-Up||$14.99 per month after PC Tune-Up|
|Around-the-Clock Tech Support (English & Spanish)|