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On DEMAND FAQs
Last Updated: Fri, 08 Mar 2013 > Related Articles
Summary
View frequently asked questions about On DEMAND including information on playback and recording functionality.
Solution
This page has FAQs about:
Playback Features
Yes. Press the INFO button twice, on the remote.
Yes. After the rental movie starts, use the Play, Pause, FFWD, REW, and STOP buttons the way you would with a DVD player.
No. The MyPrimetime shows are designed to run exactly like they did during the original broadcast.
Yes. The Purchased and Recently Viewed lists are unique for each digital receiver in your home. The program you’re watching in your bedroom only appears in the lists on your bedroom receiver. The lists are accessed from the horizontal scroll bar along the bottom of the On DEMAND menu screens.
Recording On DEMAND Shows
No. Embedded copyright code prevents most rental movies from recording to DVR or other media.
Using PINs
Yes. You can set up a Purchase PIN using the Settings or Menu button on the remote. Write down and save the PIN in a safe place
Yes. You can set up a Parental Control PIN to restrict access to:
- A particular channel, such as an On DEMAND Subscription channel
- All TV content with a particular rating, such as TV-14
- All TV content broadcast during a particular time of day
Yes. You can use your remote to change either number by pressing SETTINGS (or MENU), the A key, and then using the down arrow to choose the type of PIN option. Use the right arrow to choose the Enable, Disable, or Change option and follow the prompts on the TV screen.
Simply contact us. After you verify your identity, the service representative will reset your PIN.
Getting On DEMAND Services
For Movies & Events:
- Cox Digital Cable service and digital receiver
For FreeZone:
- Cox Expanded Basic Package
- Cox Digital Cable service and digital receiver
For Premiums from Cox:
- Subscription to premium On Demand channels, such as HBO on Demand, Showtime on Demand, Starz!, or Cinemax
- Cox Digital Cable service and digital receiver
For Subscription Programs:
- Subscriptions to either WWE Classics, Howard TV on Demand, Animé Network, here! Network, or Disney Family Movies On Demand
- Cox Digital Cable service and digital receiver
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