Home Security

The Cox Home Security Subscriber Portal allows you to monitor the state of up to five thermostats in real time and manage basic settings. The current states of paired thermostats are displayed on the Main page.

On the Main page, in the Thermostat Portlet, click Manage Thermostats. Or, on the Toolbar, click Thermostats.

Result: The Thermostat page displays. 

Note: If there are multiple thermostats, a page similar to the one below appears and you can choose the one that you want. 

The current temperature appears on the box on the left side of the page. The Fahrenheit/Celsius button below the current temperature indicates the unit of measure.

• Click the Fahrenheit/Celsius button to toggle the display between Fahrenheit or Celsius.
• Click Cool, Heat, or Off to set the mode.
• Click Fan to turn on the fan continuously, regardless of whether the heat or air conditioning is active.
• Click Fan again to change it back to Auto, so the fan comes on only when the heat or air conditioning is active.
• Click Hold to maintain the mode and temperature settings and ignore any programming configured on the thermostat device.
  
  Notes: 
• In order for the thermostat rules to run, the thermostat must always remain in Simple Mode.
• When placing the thermostat on Hold from the Subscriber Portal, the thermostat device is not affected; however, the rules for that thermostat will not run.
• The Subscriber Portal will not acknowledge the Hold / unHold actions performed from the thermostat, but this action will prevent the thermostat rules from running. For more on rules, see Managing Rules Using Cox Home Security.
• Rules cannot switch between cooling and heating. There is not currently an auto changeover feature. You can set cool or heat set points in the thermostat scheduler, but you have to manually choose heat or cool.