Billing & Account Support
Pay Cox Bill by Phone
Last Updated: Sat, 30 Jul 2011 > Related Articles
Summary
Call our automated phone service to pay your bill in just minutes using your credit/debit card, or checking/savings account.
Solution
To pay your bill by phone, use the steps below.
1
Call our free, 24/7 Automated Phone service. The phone number is provided on:
- Our Contact Us webpage
- The first page of your paper bill under the Contact Us heading
- Your paper bill stored online in our View/Pay Bill website; click the link to see it
2
When prompted, enter the phone number associated with the account.
3
When prompted, enter your 4-digit Cox PIN number for authentication purposes.
4
Select the option to hear your balance or make a payment.
Note: There are no fees for checking your balance or making a payment using this automated phone service.
5
Follow the prompts to make a payment using a credit card, debit card, checking account number, or savings account number.
Result: Your "balance due" will be adjusted immediately. Your "payment status" will be updated the next day.
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