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Network Equipment & Support

The best in-home network equipment and support for your in-home technology

Take your Internet access to the next level with Cox Wireless Gateways. All the gadgets you and your family love will run better than ever, and it's so easy. Featuring the latest in WiFi technology, our Gateways will have your devices zipping around the Internet at breakneck speed. And with available 24-hour support from our dedicated team of Cox Tech Solutions Home Network Support specialists, you can relax knowing help is just a phone call away.

  • what is a gateway

    Cox Wireless Gateways are the way to go. Our Wireless Broadband Gateway combines a broadband modem and WiFi router into a single, small device. For Cox Digital Telephone customers, our Wireless Universal Gateway adds phone service multimedia to the broadband capabilities. Both deliver supercharged Internet connectivity to directly-connected devices and wireless access to your tablets, mobile phones, laptops – all those gadgets you'd be lost without.

  • about our gateway

    Not all Gateways are created equal. The Wireless Broadband Gateway and Wireless Universal Gateway deliver sizzling speed thanks to top-of-the-line Wireless-N features and the cutting-edge technology of DOCSIS 3.0 (D3 for short). D3 is the latest breakthrough in hybrid-fiber networks, able to take your broadband speeds higher than ever before.

    The Wireless Universal Gateway incorporates PacketCable technology to deliver phone service to your in-house phones. The advantage over alternatives is that this service has built-in Quality of Service delivery. That's a fancy way of saying that your conversation isn't mixed in with other Internet traffic, so you have HD-quality sound along your end of the line.

    Both our Gateways really do create the home network of your dreams to keep all your connected devices running at top speeds.

  • Doing it yourself couldn't be easier ... With Cox, setting up your home network is a breeze. The secret lies in our easy-to-use network management utilities built just for you inside Internet Tools. Point, click, and like magic, your newest gadget is quickly online. A few more clicks, a couple of keystrokes and boom, your network is sealed tighter than a Fort Knox bank vault.

  • ... or let our Home Network team do the job for you. Add Cox Tech Solutions Home Network Support to get a personal team of experts ready and happy to help any day, any time. Our dedicated, 24/7 live phone support service is there to make sure your home network is safe, secure and connected to your growing list of devices, like e-readers and game systems.

  • Cox Tech Solutions

    You deserve the best. Whether a mysterious computer problem has you frustrated, or you simply want the peace of mind that comes with having your own team of techies, look to Cox Tech Solutions support options. For just pennies a day, the Cox Tech Solutions professionals are at your service. Our highly trained team of experts will solve any and all of these PC problems:

    • Removing spyware, malware and viruses
    • Diagnosing and repairing operating system issues
    • Resolving persistent errors, pop-ups and crashes
    • Fixing computer boot-up problems
    • Setting up, configuring and securing your wireless network
    • Enabling network sharing for printing, media, and files
    • Resolving issues with network and Internet connectivity
    • Installing/configuring required operating system updates
    • Troubleshooting and solving software problems
    • Training, advice, guidance and much more

    Learn more about options from Cox Tech Solutions >

Cox Tech Solutions
Home Network Support

Dedicated on-call technical support for your network

$
9
99
per month

Cox Tech Solutions Support

Ongoing computer and device support, on-screen or in your home

Which option suits you? Wireless Broadband Gateway Standard Phone Modem Wireless Universal Gateway
Good for Cox Internet Service Included Included Included
Good for Cox Voice Service - Included Included
Built-in WiFi router Included - Included
DOCSIS 3.0 modem Included Included Included
Regular Monthly Price $6.99 Included w/phone service; $6.99 if no phone. -

For residential customers in Cox service areas. Cox Tech Solutions service options have additional terms and conditions. Cox Tech Solutions is a service mark of Cox Communications.