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How to Change a Scheduled Payment Online

Last Updated: Sat, 30 Jul 2011 > Related Articles

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Summary

First you'll cancel the payment, then re-schedule it for a different amount, date, or payment method.

Solution

How to Change a Scheduled Payment Online

You've scheduled a payment, but now you want to:

  • Use a different credit card.
  • Change the amount.
  • Change the payment date.

You can online. In just 5 steps, you'll cancel the payment and then reschedule it.

1

Click the My Account tab then choose View Recent Activity.

recent activity

2
If prompted, sign in to Interactive Bill.
3

Locate the scheduled payment and click its Cancel link.

cancel payment

 

4

On the pop-up dialog box click Yes to confirm
.confirmation

Result: The payment Status changes from Scheduled to Canceled.

5

To set up a new payment, go to Pay Bill.

  1. Enter the amount to pay, the payment method, and the date for the payment to occur.
  2. Click the Preview Details button.
  3. Click the Submit button. 
  4. Click the Recent Activity tab to see the newly scheduled payment.

 


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