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Manage Duplicate Contacts Using Automatic Mode in the Universal Contact Manager
Last Updated: Wed, 04 May 2011 > Related Articles
Learn how to manage duplicate contacts using automatic mode in the Universal Contact Manager (UCM).
The Universal Contact Manager contains functionality to reconcile contacts from multiple sources that have similar information.
To manage duplicate contacts using automatic mode in the Universal Contact Manager, complete the following steps.
From the Universal Contact Manager Contacts tab, click the Deduplicator button.
Result: The Manage duplicated contacts page displays.
Click the Start Contact Resolution button.
Note: If no duplicates are found, the message No duplicated contact found displays.
Result: The Manage duplicated contacts > Automatic mode page displays.
Click the pair of contacts to merge.
Note: The pairs displayed have the same phone number, same email address, same first name, and / or same last name.
Select one of the following options:
|Merge contact information|
|Do not merge contact information|
Click the Don't Merge button.
Click the List button to restart the selection process.
Continue with the merge process until all contacts have been resolved, then click the Go to my Address Book link.
All steps complete.