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Manage Duplicate Contacts Using Manual Mode in the Universal Contact Manager

Last Updated: Wed, 04 May 2011 > Related Articles

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Summary

Learn how to manage duplicate contacts using manual mode in the Universal Contact Manager (UCM).

Solution

1

From the Universal Contact Manager Contacts tab, click the Deduplicator button.

Result: The Manage duplicated contacts page displays.

2

Click the Manual Mode link.

Note: If no duplicates are found, the message No duplicated contact found displays.

Result: The Manage duplicated contacts > Manual mode page displays.

3

Select two contacts to merge.

4

Select one of the following options:

 

OptionAction
Merge contact information
  • Select the information to merge.
  • Edit the contact's name if desired.

    Note: The Name field is the only field that can be edited on this page.
     
  • For multiple phone numbers or email addresses, click the star next to the preferred phone number and preferred email address.
  • Review the merged Contact details, then click the Save button.
Do not merge contact informationClick the Don't Merge button.
Restart selectionClick the Back to List button to restart the selection process.
Change Contact 2Click the Change contact button to change the Contact 2 selection.
5

Continue with the merge process until all contacts have been resolved, then click the Go to my Address Book link.

 


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