Home Security
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Cellular Backup Capabilities for Cox Home Security
Last Updated: Fri, 17 May 2013 > Related Articles
Summary
If your Internet connection is down, the cellular backup on your Cox Home Security system activates.
Solution
Your Cox Home Security system continues to work if your Internet connection is down. It will function on a cellular backup system. However, functions are limited until the Internet connection is restored. Refer to the table for details about the types of functions available when the system is running on cellular backup.
Cellular backup is an emergency channel designed to ensure your security system continues to communicate alarms.
Messaging
| Event Message Type | Functions on Cellular Backup? |
|---|---|
| Alarm Events | Yes |
| Arm / Disarm Events | Yes |
| Broadband Down Events | No |
| Email / SMS for Rules (no images) | Yes |
| Entry Delay Events | Yes |
| Heartbeat Events | Yes |
| Trouble Events | Yes |
| Zone Events | No |
Mobile Commands (Portal or App)
| Options | Functions on Cellular Backup? |
|---|---|
| Arm / Disarm | Yes |
| Bypass Zones | Yes |
| Create Rules | No |
| Create, Update, or Delete Keypad Codes | Yes |
| Delete App | No |
| Delete Rules | Yes |
| Enable / Disable Rules | Yes |
| Lifestyle Devices (thermostats, lighting controls) | No |
| Update Camera | Yes |
| Update Rule | No |
| Update Zone | Yes |
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