Billing & Account Support
About the Cox Seasonal Saver Program
Last Updated: Mon, 26 Nov 2012 > Related Articles
Summary
The Cox Seasonal Saver program allows our customers to suspend their services while they are out of town on vacation and reactivate them when they return.
Solution
Guidelines
- You may place services on hold at any time during the year.
- You may enroll for a minimum of 30 days and a maximum of 7 months.
- You may enroll in this program up to twice each year.
- Services are reactivated for free when you return home.
- After removing your services from this program, you may enroll again after 60 days.
If you have a contract on your account, you will be charged an Early Termination Fee (ETF) for placing services on hold.
Additionally, if you currently subscribe to a service bundle or package that is no longer offered, you will be placed in a comparable bundle or package upon your return. This may result in a change to your monthly pricing.
Overview
Review the table below for information on pricing and program details.
| Cox Service | Monthly Price | Details |
|---|---|---|
| TV | $8.50 | No digital receiver rental fees while on hold |
| High Speed Internet | $7.95 |
|
| Digital Telephone | $8.50 per line plus any additional calling features |
|
| Bundle Packages | $19.95 plus calling features | To receive the bundled service rate, all three services must be enrolled in the program at the same time. |
Pricing shown above does not include taxes.
Enrollment
You may enroll in this program online by using our Seasonal Saver Request Form. If you do not wish to enroll online, feel free to contact us for assistance with placing your account on hold.
Need More Help?
-
Technical Support
Live Chat
-
Send An Email To
Cox.com
-
Join the Discussion
Support Forums
-
Find Your Nearest
Service Center
-
Give Us A Call
24/7 Phone Support
-
Additional Contacts
Local Information