A free service to customers who get both Cox Phone and Internet service, Phone Tools is a cool way to make the most of your calling features. This online service lets you interact with your phone service on the web. When you spend time at a computer away from home, you get great advantages, like tracking the calling that’s going on when you’re away. If you have kids, you’ll love it.

Phone Tools gives you quick and easy online access to:

• View, print and save incoming and outgoing call history (updated every 15 minutes)
• Manage your speed dial numbers
• Control feature settings like call waiting and call forwarding
• Listen to and manage voicemail messages
• Set email notification for new voicemail messages
• Change your greetings

Phone Tools is one of those features that when you use it, you'll wonder why everyone doesn't.

900 and 976 blocking – If these calls shouldn't be made from your house, they won't be. Not by guests, not by anyone.

Caller ID blocking-all calls – Removes your caller ID phone number and name from being presented, ever. Your calls will always appear anonymously to whoever you dial.

Per call caller ID blocking – Turns off caller ID from outbound calls that you make on a per call basis. Caller ID is a great feature and your privacy is too.

Long-distance charge block – If you don't want long-distance call charges, block them all with this feature. You cannot unblock this feature by dialing codes on your phone. You need to call a customer service representative and provide your account security information before this block will be removed.