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Community Update

Digital Migration of Educational and Government Channels

Information for Customers

Effective December 13, 2011, education and government access channels in Oklahoma will be converted from an analog format to a digital format.
• Note: The majority of Cox customers subscribe to digital services and will be unaffected by this transition.

Why is Cox moving these channels from analog to digital?
Moving the educational and government channels to digital will allow Cox to continue to launch additional HD channels and other advanced services.  Cox has already moved several other channels to digital as a necessary step to free up bandwidth, or "space" on our network, giving us the ability to offer the products and services our customers want from us.

How will I know if I will be able to view the educational and government channels in my home after this transition?
If you are already a digital customer, or if you have a television with a digital tuner, you will continue to have the ability to view these channels after the transition. 

How do I know if my television has a digital tuner?
The majority of televisions sold after 2006 include a "QAM" or digital tuner which enables free reception of digital cable channels without the use of a digital box. If you have purchased a television since that time, likely the only action you will need to take is running a scan for channels on your television.  Once you do so, the educational and government channels will appear in the same channel location as they were on analog: channel 20 (Education Access), channel 21 (Education Access) and channel 24 (Government Access).

If my TV does have a digital tuner, how do I run a scan to locate these channels on the digital lineup?
Open the TV's auto program feature - this is usually located in the setup menu.  Follow the prompts to run "autoscan". The TV's tuner will automatically pick up both the analog and digital signal and then assign it the corresponding channel number.

Watch this tutorial on Channel Scan