Digital Transmission - XDTV MyTV Channel 13
On August 6, 2013, XDTV (MyTV 13) in San Diego County will be available in digital format only. Customers who don't already have Cox digital service will be able to continue viewing this channel with a digital receiver, CableCARD, or TV with a built-in digital tuner.
The majority of Cox customers has digital services and will not be impacted. Those who do not already have a digital receiver, CableCARD or TV with a built-in digital tuner may call Cox at 855-283-4512 to inquire about a digital receiver or for more information.
Tutorial on Tuning your TV
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XDTV Digital Transmission FAQs
Why are you moving XDTV to digital only?
- Cox is removing a few channels from our analog service to maximize our bandwidth to be able to deliver the services our customers want. The majority of our customers are digital and will not be impacted at all. However, those remaining analog customers will be able to view the channels with a Clear QAM TV (which has a digital tuner) or by leasing a CableCARD or digital receiver.
Why are you willing to deliver XDTV in digital format but not analog as well?
- An analog channel takes up much more precious bandwidth than a digital channel. Digital technology is more flexible and reliable, and today’s modern technology is digital.
Why could XDTV (MyTV 13) no longer be available?
- Cox will only be removing the channel from the analog signal. XDTV will continue to be on the digital basic tier, and can be accessed with a cable receiver, TV with a digital tuner, or a CableCARD.
How can I view XDTV (MyTV 13) if it is unavailable on the channel lineup for analog customers after Aug. 6, 2013?
- We are not removing XDTV programming from our lineup. We are removing the analog signal and will deliver it in digital format only. Customers will still be able to access XDTV programming with a cable receiver, TV with a digital tuner, or a CableCARD.
What kind of programming is on XDTV?
- Syndicated shows such as “How I Met Your Mother,” “Friends,” “Who Wants to Be a Millionaire” and “Cash Cab.”
Additional Instructions on How to Tune your Television
Most televisions purchased after 2006 have a digital tuner, so your TV may already be able to display these channels without a digital receiver.
If your TV has a built-in digital tuner, press CHANNEL UP on your television remote. If you do not see the channel, you may need to perform a channel scan on your TV.
To perform a channel scan:
- Press the MENU button on your remote;
- Scroll to CHANNEL, SET-UP or RF, and select that option;
- Scroll to AUTO PROGRAM or AUTO SCAN and select that option;
- Select CABLE and then select START;
The TV will begin scanning all analog and digital channels. This could take only ten minutes, or up to one hour to complete. DO NOT interrupt the process.
When scanning is complete, the television will be ready to use and you should be able to begin viewing the public, educational and government channels in digital format.
If this did not work for you, please refer to your television manual for scanning instructions.
It's a good idea to perform a channel scan periodically to ensure your television is displaying a full channel lineup.
If you have followed these steps and still do not see an image, you may need a digital receiver. Please call Cox at 855-283-4512 to inquire about a digital receiver.