Digital Transmission - KRCA KAZA KWHY KTBN KXLA
Beginning Aug. 6, 2013, the following channels in Palos Verdes will be available in digital format only.
- KRCA Channel 62
- KAZA Channel 74
- KWHY Channel 22
- KTBN Channel 27
- KXLA Channel 31
Customers who don't already have Cox digital service will be able to continue viewing these channels with a digital receiver, CableCARD, or TV with a built-in digital tuner.
The majority of Cox customers has digital services and will not be impacted. Those who do not already have a digital receiver, CableCARD or TV with a built-in digital tuner may call Cox at 888-201-7874 to inquire about a digital receiver or for more information.
Tutorial on Tuning your TV
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KRCA KAZA KWHY KTBN KXLA Details
Digital Transmission FAQs
What is happening to the channels?
The analog signal of the channels is being removed, and beginning Aug. 6, the channels will be available exclusively in digital and/or HD format.
- If you already have Cox digital service, you'll continue to enjoy the same service you have today. You will, however, need to ensure that any TV you would use to watch these channels is equipped with a digital receiver, QAM tuner or CableCARD.
- Customers who do not already have Cox digital service can continue to view the channels with a digital receiver, TV with a QAM tuner, or CableCARD.
Who will be affected?
- Customers who subscribe to analog service levels only - Cox TV Starter or Cox TV Essential.
- Customers who have a TV connected to Cox service without a digital receiver, CableCARD device, or retail device that allows over-the-air tuning of broadcast channels.
What if I don't do anything?
- Customers with TVs that are not equipped with a digital receiver, QAM tuner or CableCARD will lose the ability to view these channels beginning Aug. 6, 2013.
What is analog cable?
- "Analog" refers to the technology used to transfer signals over a network. It is the same historic technology built into televisions in the past, although virtually all new televisions sold over the past few years are built on digital technology.
What if I already have Cox Advanced TV?
- Any television that already receives our Advanced TV service is ready - you don't need to do anything. However, even if you have Cox Advanced TV (our digital service) on one television, but other TVs are connected to Cox service via a cable coax line (no digital device attached), you will lose the ability to view the channels on Aug. 6 when their analog signal is discontinued.
How can customers get new equipment?
There are a number of ways for customers to get equipment, including:
- Having a digital box shipped directly to your home.
- Picking up a digital box at a Cox Retail Store – for the location nearest you, go to http://ww2.cox.com/aboutus/palosverdes/contact-us/cox-centers.cox
- Scheduling an appointment for a tech to install your equipment (with a professional installation fee)
I’m not sure if I’m affected. How can I get more information?
- You can call us at 888-201-7874 for more information.